On December 20, 2019, about 50 old Hitachi customers gathered in Hitachi (China) co., ltd. to enhance their understanding of Hitachi and consolidate their friendship. Mr. Dong yanwei, vice general manager of Hitachi construction machinery (China) co., LTD., Mr. Gao ye cheng, vice general manager of Hitachi construction machinery (Shanghai) co., LTD. The orange tour ” Join hands to encourage, to meet the wonderful tomorrow.
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speech by dong yanwei, deputy general manager of Hitachi construction (China) co., LTD.
On the day of the visit, 50 important customer representatives from all over the country, dressed in neat and uniform orange clothes, held cordial exchanges with Hitachi's leaders. Welcome to the meeting, we speak freely, exchange views, for the customer's questions and Suggestions, Hitachi construction machine staff have a record, answer, fully reflect Hitachi construction machine in the daily service advocated by the ldquo; Customer first ” Concept.
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vice general manager of Hitachi construction (Shanghai) co., LTD.
After the meeting, the visiting group, accompanied by the person in charge of Hitachi construction machine, visited the production workshop of the factory and got a detailed and comprehensive understanding of the standardized operation process and 5S management method of Hitachi construction machine, namely SEIRI, SEITON, SEISO, SEIKETSU and SHITSUKE. Every link, Hitachi construction machine has a scientific, strict control, so that customers to product quality and quality trust.
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visiting customers take a group photo with construction staff
It has been more than two decades since Hitachi started its business in China. In the meantime, generation after generation of Hitachi machinery products are active in the market, bringing outstanding products and service value to customers. The iconic orange color has become a beautiful scenery in the construction of towns and villages in China. During the visit, the customer came to Hitachi construction machinery's first excavator ex300-3hhe in China to learn about this excavator with historical significance and industrial value. Pioneer & throughout; . The machine was born in 1996 and has been in service for over 22,000 hours. The treasure of town ” .
After the event, a customer representative from sichuan said: Hitachi products, we have been using, not only the quality is excellent, the service also with. This time to visit the factory, see the advanced assembly line and management model, we have more confidence in Hitachi machine. Throughout the &;
At the beginning of its business development in China, Hitachi has always put the realization of customer interests in the first place. From online to offline, from sales to maintenance, from service response to training and assistance, Hitachi has never forgotten its original intention and has won wide recognition from customers across the country. At the same time, Hitachi focuses on communication with customers and emotional maintenance, through the Orange love and care travel thousands of miles ” A series of activities, and shorten the distance between the customer, but also for the future work to lay a good foundation for the benign development.
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Hitachi employees and customers take a group photo in huangshan
On the second day of the activity, Hitachi construction machinery (Shanghai) co., LTD.
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