July 2019 in Beijing “ Symposium for economic situation experts and entrepreneurs ” On the meeting, premier li keqiang affirmed and highly praised the small and medium-sized enterprises proposed by chairman wang min to become ldquo with strategic suppliers, suppliers, dealers and other small and medium-sized enterprises. Allied & throughout; , & other; , and throughout the &; The idea of. XCMG hoisting machinery “ Golden collar driver ” The training base just finished the training of the operator, and then ushered in the training of dealers, service providers, in order to better focus on the ldquo; Professional, exclusive ” Characteristic service brand positioning, create “ One should go all the way. Professional and standardized services, to build the crane service expert brand, we work together with the Allies to provide more professional and intimate services for the majority of crane users, all the way for you escort.

01
Details: preliminary research, training as required, teaching according to students' aptitude

In this training, the training department of service spare parts center selects 59 service elites from dealers and service providers all over the country. Golden collar driver ” Training base, receive 10 days of special service skill training. Before the service personnel came to xu for training, each of them filled in the survey form of skill training. The training department of the service spare parts center customized courses according to the needs of each service personnel, carefully designed the ladder training combining theory with practice, and arranged corresponding engineers and training lecturers to teach. In the whole year of 2019, the training department of the service and spare parts center has exported more than 300 professionally trained service personnel to the market through centralized training in xu, traveling training and special training.

Gaichao, director of the training department of the service and spare parts center, and Mr. Sun, the lecturer, constantly stressed the importance of service skills and service quality for all allied service personnel

02
Refinement: combining theory with practice, improving skills in interactive sports

In the setting of the training course, the basic knowledge of electro-hydraulic system, principle of electro-proportional system and maintenance of truck crane are prepared. Principle of main components and troubleshooting (engine system, gearbox, vehicle air conditioning heating system, torque limiter system); In addition to arranging courses to help improve skills, courses related to safety management and service management are also set up to improve the basic quality of service personnel. It is particularly worth mentioning that this training also specially added the principle of large tonnage single cylinder bolt system and the interactive sharing of strong market failure cases, and other relevant courses. At the same time, skill competitions were held to encourage each other to improve together.

Safety learning and theoretical learning link, the service staff learn while recording, while taking photos to save the mastery

case analysis and virtual simulation exercises enable service personnel to understand the knowledge more comprehensively

Engineer liu ya will selflessly share his years of experience in market service to the trained service personnel, and participate in the whole process. The first quarter of XCMG crane maintenance skills competition ” , show the students the way

03
Be strong: dig deep into the market, keep moving forward, focus on customers, never stop

For a long time, XCMG hoisting machinery has been adhering to the “ Market focus, customer focus ” The idea, for the dealers and service providers to provide a better understanding, learning, and master the performance and characteristics of crane product conditions, help our Allies quickly improve product maintenance ability, fully satisfy their demand for service and maintenance, xugong hoisting machinery comprehensively launched the national distributor, service service skills upgrading plan, comprehensive build perfect dealers and service training system. With the help of XCMG hoisting machinery “ Golden collar driver ” Training base increasingly mature operation platform, relying on the international leading simulation training system, the company's strong faculty, for the crane market across the country not only proficient in the crane product structure, but also have the crane, electrical, hydraulic maintenance ability of compound service elite talent.

participants take theoretical exams and one-to-one practical exams to prepare for the market

After the examination, the allied brothers who participated in the training were in high spirits to visit the factory and experience XCMG's culture

.

All service personnel have obtained service qualification after systematic training and rigorous evaluation, and the brothers with the certificate of completion are full of pride

At present, the market situation of construction machinery industry is complicated, and the price competition and product competition continue to be anxious. As a leader in China's construction machinery industry, xu has long been committed to creating outstanding value for customers, not only providing the most safe and reliable products, but also advocating to provide customers with a full life cycle of the use of security. & other; Market change, initial heart unchanged ” , XCMG constantly adhere to focus on product research and development, continue to improve the reliability of products, while creating a “ All-weather, all-directional, all-coverage ” The service team with combat capability and spare parts guarantee system, together with our allied brothers, use the sentiment with heart, exert strength, tamp the product quality, build the service brand, win the tough battle in the market, and launch the full impact to the higher goal!