in order to improve the service level of front-line service engineers, create “ Pre-sale, in-sale and post-sale ” A good start for full life cycle services. Recently, 50 service engineers from shandong lingong gathered in lanzhou, gansu province for a 10-day service engineer skill appraisal training.

Shandong lingong marketing company deputy general manager and service minister chang yudong, service manager he honghui, niu lei, training teacher Yin yuqiang to attend the training.

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During the training, chang yudong, deputy general manager and minister of service of shandong lingong marketing company, explained in detail the matters needing attention in FOWA operation and maintenance, and showed the advantages of the original filter element and the secondary filter element by comparing them on site. And said: shandong lingong summed up years of experience found that 70% of the engineering machinery failure is caused by machinery FOWA management. FOWA management can effectively reduce the failure rate. Delivery service is the beginning of after-sales service, service personnel through the scientific reason to inform customers, improper maintenance will bring equipment failure hidden trouble, can make customers realize the importance of daily maintenance and use of the original factory parts.

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Service is a bridge to build trust with customers, and FOWA management is the key to reduce the cost of machine use. The implementation of service standardization enables customers to experience more professional services, thus creating a sense of trust. Strict implementation of FOWA management by customers helps to reduce the failure rate, reduce the use cost and improve customer satisfaction. & have spent & have spent

Training, learning, learning, and gain, shandong lingong service personnel will be training gains quickly into the daily work, continue to create value, contribute to the company's strategic goals, for lingong reliable bearing, lingong road more broad and brilliant.