The user working committee of China construction machinery industry association held the annual meeting in 2019 and released the survey results of customer satisfaction evaluation of construction machinery. Changlin company grader, roller products were rated “ Construction machinery market quality credit A customer satisfaction products ” .

The customer satisfaction evaluation research from the overall satisfaction evaluation, evaluation of brand image, product quality, service quality evaluation and value evaluation, complaints and loyalty seven dimensions such as constructing evaluation index system, by visiting the end user, access for two Chang Lin company product samples, fully embodies the fairness impartiality of the research.

Changlin company will continue to promote the improvement of product quality and service based on the problems in user perception and quality experience.