Escort the overseas mountain to push to build friend service continuously

Escort the overseas mountain to push to build friend service continuously

July 07, 2020

When the Spring Festival, coincided with the disease, in such a special day, hill pushed build friends but there are so few warriors, they give up the chance of reunion, going out to a domestic relatives concern and worry, persistent struggle in overseas construction line, with its own dedicated, specialized to provide clients with good services, they built friendly convoy is hill pushed overseas after-sales service engineers.

【 I 】 construction of asphalt station in Cameroon with disease was completed

Cameroon scene

In October 2019, two SjLBZ120B asphalt stations of shantuijianyou arrived in Cameroon smoothly, and the customer asked for personnel to guide the installation. By convention, two sets of asphalt station requires at least two people for installation debugging, given the company overseas travel tension and the harsh conditions, burden Shao Gong carry after-sales service engineers, and he has just written pledge to fulfill a military order to customers, commitment alone completely two equipment mechanical, electrical, software all tasks, customer and company, please rest assured.

Before setting out, he made a thorough mental preparation for the tough conditions on site. But when he arrived at the construction site, he was shocked by the shabby dormitory, mosquito infestation, poor sanitary conditions and limited supply of living supplies. Even if the environment is bad, shao baoran did not retreat, in order to complete the equipment installation and commissioning as soon as possible, to give the customer a satisfactory answer, he did not have time to adjust the time difference then into the tense construction.

Because the two machines were more than 100 kilometers apart, he worked out daily installation plans in real time to keep his schedule intact, and often worked tirelessly on both sites. As the auxiliary personnel assigned by the customer are local people, language barriers and communication difficulties occurred on the site. In order to avoid the installation is not in place, he personally climbed up and down to demonstrate every detail of the installation process, and completed the task with high standards and strict requirements.

Poor sanitary conditions and many days of hard work made shao workers extremely weak, unfortunately infected with malaria. After a short period of treatment, he resolutely dragged the weak body appeared in the construction site. With strong will and responsible attitude to the customer, he guided the installation of the customer, even during the Spring Festival did not stop. After three months of hard work, santuijianyou installed and adjusted two asphalt stations, and produced asphalt normally, and gained satisfaction from overseas customers.

[ii] escort Cambodia to make multiple sets of equipment operate at full capacity

The golden port expressway is an important road connecting phnom penh, the capital of Cambodia, with sihanouk city. Its completion will put an end to the lack of highways in Cambodia and play an important role in its socio-economic development. In the high-speed construction of the gold port in Cambodia, 9 different types of concrete mixing plants and 1 WCQ700 stabilized soil mixing plant, including shantujianyu HZS60RE, HZS90RE, HZS120RE and HZS180RE, are running at full speed.

Responsible for & other; Escort & throughout; After - sales service engineer guo gong has been in this project site for more than three hundred days. During these three hundred days, he went out early and returned late every day, recording the operation of each device one by one. Checking, recording, and reporting are part of his daily routine. In order to ensure the normal operation of each equipment, every day, he will carefully carry out daily inspection, check the state of the equipment, to ensure the equipment every day to complete the gray task. He always treats every equipment inspection with high standards and strict requirements, and makes every equipment run at full power and full speed through his own professional standards to ensure the project schedule of customers.

sprint to Tanzania & NBSP; Let the asphalt station display again

& have spent & have spent

Shantuijianyou asphalt mixer

A SjLBZ160 asphalt station of santuo jianyou enters the final sprint stage at the tanzanian construction site during the Spring Festival. In order to let the customer put into production as soon as possible, shan tuijianyou after-sales service engineers solution, left work is leading a team of nervous and orderly busy.

In order to ensure the progress of equipment erection, the solution workers and the left workers gave up the Spring Festival holiday and worked overtime to catch up with the progress. During the day, they carefully check the erection drawings, carefully investigate whether each part is installed in place, to promote the erection period; At night, they summarized the problems encountered during erection and discussed the plan to ensure that every problem would be completely solved, so that the asphalt station could realize a successful commissioning. In order to make the customer satisfied, they make constant efforts.

customer satisfaction is our purpose

& other; Customer satisfaction is our mission statement. In particular, at the special moment when the whole staff is fighting against the new coronavirus epidemic, shanyujianyou service and support team resolutely without complaint, passion and dedication, with sincere service interpretation of responsibility and responsibility, let customers feel warm.

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