Very time, very concerned about! Zoomlion initiated customer recovery support activities

Very time, very concerned about! Zoomlion initiated customer recovery support activities

July 18, 2020

Together, fight together “ Plague & throughout; . On February 11, 120,000 medical protective masks purchased by zoomlion were sent to union customers, agents and overseas staff all over the country, fully supporting customers and overseas staff to resume production in a safe and orderly manner. In the critical period of epidemic prevention and control and resumption of production, zoomlion and the majority of customers to build a war together. Plague & throughout; Community.

Zoomlion employees are packing medical protection materials and sending them to the customer

In the case of the outbreak of the new crown pneumonia is still severe, the country while fighting the epidemic, while returning to work, ushered in the first round. Resume work tide & throughout; . Faced with the problems of shortage of materials and urgent technical support, zoomlion started the support activities for customers in time.

Zoomlion sent medical protection materials to customers, help customers resume production

It is understood that zoomlion's customer support campaign of 120,000 masks, will be mailed to 178 alliance customers, 41 agents and overseas staff. This batch of medical protection materials will effectively alleviate the problem of shortage of epidemic prevention materials for customers, favorable to support the development of customer business, and ensure that the local ldquo; Xiaotangshan & throughout; Construction of emergency hospitals.

customer sent a thank-you note to zoomlion

Since the outbreak of the epidemic, zoomlion has started the emergency response and actively utilized the resource mobilization advantages of international enterprises to purchase medical protective materials such as masks, medical gloves, medical goggles and medical protective clothing from overseas, and donated the first line of epidemic prevention and control. At present, the second batch of millions of donated materials have arrived in China.

Zoomlion actively coordinates with customers of earthwork, gongqi, concrete and so on, and joins hands to assist the frontline of the epidemic, participating in wuhan vulcan mountain, Raytheon mountain hospital, shenzhen, henan, guangxi, tianjin and other places “ Xiaotangshan & throughout; The construction of hospitals. Zoomlion also sends experienced aircraft operators, service engineers and spare parts service personnel to form a professional technical support team to provide all-weather equipment support and technical support for customers. According to statistics, since the project of vulcan mountain hospital started, more than 100 sets of concrete mechanical equipment, truck cranes, excavators, bulldozers, high-altitude operation machinery and other equipment have participated in the hospital construction.


Zoomlion to assist the country's many places “ Xiaotangshan & throughout; Hospital construction and maintenance

At the same time, zoomlion also launched “ The epidemic situation of common war, and guarantee the entourage ” Online and offline service activities, the after-sales service team set out to ensure the whole process of equipment construction, for customers to resume production escort. Each product line has launched for the epidemic area construction assistance and delay the resumption of customers preferential or assistance policies. Zoomlion earth moving machinery co. Ltd. recently launched “ Three for one; With the service worry-free guarantee, to participate in the epidemic area key project and around the epidemic prevention project construction customers to provide oil, maintenance, testing and other upgrading services.

Zoomlion officials said the company will pay close attention to the outbreak, keep in touch with customers, provide preferential policies and after-sales services in addition to protective materials, and work with customers around the country to fight the outbreak, strong management, and contribute to the prevention and control of the outbreak and the resumption of production.

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