In May 2020 it was time to look for ingenious new ways forward. Nils Liesner, a service engineer for Liebherr-MCCtec Rostock GmbH, would normally be sent on site for the initial assembly of a mobile harbour crane. Instead he supervised the assembly of a mobile harbour crane in Argentina from Germany, using the Remote Service tool for the first time.
Together with two colleagues, he reports on this first remote commissioning in an interview.
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