August 31，“Quality Service, Cooperation and Win-win XCMG 2022 Global Service Month”Full start，Sounded XCMG and global dealers、Partners work together to create a first-class service brand in the industry.。

“The landing of XCMG's main internationalization strategy，Strong R & D capabilities、Excellent product quality and first-class post-market support capabilities are indispensable.。”At the launching ceremony.，XCMG Limited、Chairman of XCMG、Wang Min, Secretary of the Party Committee, has a loud voice.。

Xugong has always regarded the construction of the global post-market as the top priority of international development.。In recent years，XCMG continuously increase input of resources，Establish a complete post-market network system overseas，It has built a team of nearly 4000 overseas service engineers.，Also through“XCMG Global Digital Spare Parts Service Information System（X-GSS）”，Make the most of big data、5GAnd other new generation of information technology，Enabling Global Customers，Provide timely and convenient services。

 

Now.，The global construction machinery market has entered the era of service competition.，Especially in overseas markets.，Service level of the enterprise、The ability to provide spare parts directly affects the brand's local foothold.。

Wang Min said.，Enhance service awareness、Increase investment in spare parts、Strengthen professional training，Create efficiency、High Quality、Standardized service brand and personalized service system with Xugong characteristics are to increase market share.、The Best Choice to Enhance Brand Value。

  

This visit，XCMG will uphold“Market-oriented，Customer-centric”The idea of，Product improvement and optimization through tailor-made services，Make good use of it at the same timeX-GSS、PMS、CRMAnd other information platforms，With“Timely and efficient、Professional and high-quality”Service features enhance the global customer experience，Make every effort to shape the gold-lettered signboard of XCMG service。

Period of activity，XCMG PlanVisit 3000 customers，More than one million kilometers of visits，Covering more than 50 countries worldwide，Provide equipment inspection for customers、Operation Instruction、X-GSS OverseasAPPValue-added services such as promotion，And as a key market“15-minute response，2-24 hours in place，4-48 hours to complete”Service standards provide a strong guarantee。

  

In addition，XCMG will also join hands with the world“Steel Allies”，InThailand、More than 10 countries such as Indonesia have built overseas training centers.，Provide support for overseas localization training，Newly trained thousands of overseas service engineers、Ten thousand mobile operators。In the meantime，On the basis of the existing global service network system，Establish a multi-system integrated information management system for handheld services for overseas customers，Provide quality service experience for overseas customers。

  

  

At the launch of Global Service Month，Indonesia、Philippines、Thailand、Kazakhstan、Australia、More than 10 overseas subsidiaries and distributors of XCMG, such as Nigeria, communicate online。

Everyone said one after another，It will resonate with XCMG at the same frequency，Focus on customer needs，Insist on integrating meticulous service into every detail.，Optimize and improve spare parts management and support level，Run out by service“Acceleration”、Chuangxin“High Value”、Build“New Advantage”，Make every effort to build excellent service brand in construction machinery industry，Support the new blueprint of XCMG's global market development！