Think in front of the customer

Get in front of the customer

Strive to exceed customer expectations

It has always been XCMG's code of conduct.

In order to improve the professional service of XCMG

XCMG Road practices hard again

Take the lead in launching in the industry

2022 Annual Service Training Wanlihang

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Across 20 provinces and regions

12 training sessions、35 units

Covering 300 service elites

Only to promote service engineers

Professional focus abilityAndService Skill Level

Bring more comfortable post-market experience to customers

Xinjiang railway stationShanxi railway station  Zhejiang railway stationAnhui railway station

System Layout Continue to strengthen the post-market

As the earliest brand rooted in the field of pavement equipment in China，XCMG has a large number of product sample data and systematic service experience.，For different levels of engineers，XCMG's service concept+Product Theory+On-site practice and customized training。

  

Only unexpected.，You can't do it without XCMG.！Small enough to be imperceptible to the userService Code of Conduct，Large enough to be of great concern to usersProductsSo.Barrier Analysis、Maintenance and precautionsWait，XCMG makes service engineers with excellent skills more efficiently，Continuous improvement in training，Grow into a senior expert。

Practice and practice“Master of the trump card”

Practice is an important part of training.，It also fills the students with expectations.！The lecturer explains each part of the equipment on the spot.，Cross-reference drawings，Edge Analysis，While explaining，Edge Verification。Not only let everyone have an intuitive feeling.，Also through hands-on operation，Have a better grasp ofSpecific troubleshooting and solutions。On-site trainees are enthusiastic.，Actively participate in interactive communication。

 

This service training Wanlihang is only a starting point for Xugong to improve its service.“Body and soul”Service 4.With the continuous improvement and optimization of the brand, we also look forward to joining hands with global customers and friends to work with the XCMG brand.Create better travel for more peopleLet there be no hard road in the world.！