“Lao Xie”（Right）The equipment is being repaired。Ren Wanyi Photograph

  □ Cai Xinxing, reporter of Changjiang Daily

    Self-proclaimed“Lao Xie who repairs the excavator”His name is Xie Ruicheng，It's not really old.，He is 36 years old。

    With outstanding skills in repairing excavators.，“Lao Xie”Not only won the runner-up of the Doosan Global Service Skills Competition in 2019，It has also gained nearly 100000 people on the short video platform.“Fan”。

    ■ In front of the camera are real maintenance scenes.

    Open one's mouth to the problem of net friend maintenance“Prescription”

    20 years in the excavator maintenance industry“Lao Xie”He is currently the chief engineer of Qianlima Machinery Supply Chain Co., Ltd., located in Dongxihu District, Wuhan City.。

    After graduating from technical secondary school at the age of 16，“Lao Xie”Enter the mechanical maintenance industry as an apprentice。“I've been interested in tinkering with equipment since I was a kid.。I remember when I was a child, my family bought a tractor.，I revolve around it every day.，See how it works.。”

    “Lao Xie”Say，End of last year，The company settled in the short video platform.，The decision was made to have the mechanical maintenance person step in front of the camera.，Production is interesting、Useful maintenance video products，In order to expand the business.。

    Because I've been in the business for a long time.、Rich maintenance experience，“Lao Xie”Be the chosen one.。

    Less than a year.，This is called“Lao Xie who repairs the excavator”Account has won 9.More than 30,000“Fan”，The average number of videos played is about 200,000.，The video has been played more than 4 million times.。

    In the constantly updated short video，“Lao Xie”Always present at different construction sites，His hands were covered with oil，A dusty face。His partner、Qin Changbo, who is in charge of the camera, said.：“These are real maintenance scenarios.。‘Lao Xie’Every time I appear in the camera, I don't make up.，And no baggage。Maybe it's because it's true.、Down to earth，And the content is useful，So many people like it.‘Lao Xie’。”

    “Lao Xie”Say，He's been to the hardest repairs.，It is on a construction site more than 4700 meters above sea level in Qinghai Province.。At that time，When finding out the cause of the fault and preparing to contact the maintenance point to replace the parts，He found that there was no signal in the area.，The mobile phone can't call out.。I heard there was a signal on the top of a nearby hill.，He climbed the mountain without stopping.。Due to the lack of oxygen on the plateau，A seemingly low mountain，He crawled for nearly an hour.，Final outgoing call。

    “Lao Xie”My colleague Ren Wanyi said.，During primary maintenance，Because the equipment needs to be cut，“Lao Xie”He went straight to the construction site with hundreds of kilograms of acetylene cylinders.。However，The road leading to the construction site is not open to traffic.，He had to carry the acetylene cylinder on his back.，Walk for half an hour to the construction site.。

    In recent times，“Lao Xie”I also tried a few live broadcasts.。In front of the camera，He spoke from his own experience，Detailed explanation of excavator maintenance essentials，I didn't expect to attract a crowd.“Onlookers”。

    On the air，I think I'm clumsy.“Lao Xie”Keep your eyes on the phone screen.，Gush a lot。For any maintenance problems of netizens，His answer comes at once.。

    “Onlookers”Ren Wanyi, who had many live broadcasts, was often amazed.“Lao Xie”Awesome：“As long as netizens clearly state the brand of the equipment.、Model and form of failure，Most of the time，‘Lao Xie’It can be quick‘Prescribe a prescription’。”

    ■ Eat by craft

    Excavator maintenance workers are also worthy of pride.

    Mechanical equipment maintenance services are divided into maintenance and repair.。The technical difficulty of maintenance is low，Most maintenance practitioners are competent。Maintenance is a test of a person's experience and skills.。

    “Lao Xie”Focus only on research and maintenance。And，The more“Difficult and complicated diseases”，The more interested he is.。

    “Lao Xie”Remember，One time，A client came to him.，Said his excavator couldn't catch fire.，I went to several repair shops, but I couldn't find the reason.，Just find him and take a chance.。Because the customer flooded the engine with a water gun.，When repairing, it is necessary to find out which part is faulty.，Then wait for the replacement of accessories.。

    “Lao Xie”Say，The maintenance，He spent a month going back and forth.，It was also the longest time he had repaired it.。“Repairing is an extremely patient job.。A repairman is like a doctor.，It needs to be checked one by one.，Finally find out‘Cause of disease’。This process is the most difficult.。”

    In an age when machinery and equipment were mostly imported，If the device fails，Extremely high cost of replacement parts，Most customers will choose repair。Nowadays，With the continuous improvement of the localization of machinery and equipment，Reduced cost of replacement parts。Out of interest，Some service practitioners often advise customers to replace parts directly.。

    “Lao Xie”I don't agree with this.：“For example, the hydraulic pump of the excavator fails.，If all of them are replaced, it will cost 30000 yuan.。But，If the specific problem component of the hydraulic pump is found，The replacement cost may be only a few hundred yuan.。”

    For saving customers money，“Lao Xie”Take a longer view.：“Repair equipment for customers at a lower cost every time，It brings more customers and more lasting partnerships.。”

    “Lao Xie”Say，He is a man who likes to work with machines.、A man immersed in technology，I never thought I would be liked by netizens by sharing my professional knowledge.。“As long as you have real ability.，Eat by craft，The profession of excavator repairman is also worthy of pride.。”