October 18, 2022，Cummins China announced，For national six and off-road four stages of vehicles，Launch a comprehensive service guarantee upgrade initiative，Help customers win in the new stage of emission upgrade，At the same time, a new service brand commitment was issued.——“eLu Cummins True Core True Service”。Vice President of Cummins、Nathan Shi, chairman of China、Leaders and distributors of five business divisions of Cummins in China、Service technicians and other representativesWe witnessed this important moment together.。

As a century-old enterprise，Cummins insists on the spirit of continuous innovation and the quality of lifelong trust to help customers succeed.。With the global concern about climate change and the introduction of China's double carbon target,，The industry and market are facing opportunities and challenges brought by stricter environmental protection standards.。We have entered the era of the sixth national standard for vehicle use.，The four stages of non-road will soon be fully implemented.，The market puts forward higher requirements for product and service support.。Cummins Launches Strategy to Customize and Develop Products for Market Demand and Application Environment，This strategy has also been implemented in the service sector.，Establish multiple service modes for different application markets。

Stone NathanExpress：“As emissions escalate、Energy diversification、Interconnection、Innovations such as automation，The industry is changing rapidly，We must react quickly.、And provide the power and technology to meet customer needs。At the same time，We need to proactively upgrade our service capabilities，Aiming at the diversified needs of users and the new empowerment brought by technological innovation，Forward planning、Customized development system solution。”

Lin Jing, General Manager of Cummins East Asia Distribution DivisionExpress：“Service is Cummins' most affectionate guardian to users.，It is the most powerful verification of Cummins brand.。WeCummins Emission Control、The technical core of fuel consumption optimization and power system integration is fully integrated into the use of equipment.，Provide end users with efficient solutions for the entire life cycle。” 

Aiming at the needs of users in China's local market，Cummins has established a clear diversity、Differentiated service mode。In the mine、Oil and gas fields、Shipping、Railway and other markets，Cummins' On-site Service Close to Customers，Provide stable service support、Customized full life cycle operational optimization solution；In the automotive and construction machinery market，Cummins and the main engine factory、Together with dealers and other partners，Professional service engineering technology、Reliable system service skills、Intelligent digital tools enable the realization of efficient attendance。

  

Cummins combines user survey feedback，And in-depth insight into user service needs，Released a new and upgraded service brand commitment：eLu Cummins True Core True Service。

  

Cummins with core technology、Digital empowerment、System collaboration supports comprehensive service guarantee，Bring new service experience to all users，Deliver more business value to partners and end users，Let's go fast、Intelligence、Reliable service is always with the user。

Activity site，Shen Xianbo, Service System and Capability Director of Cummins East Asia Distribution DivisionIn-depth interpretation of the core content of service brand：

  

Globally，Cummins has more than 20 years of experience in maintenance support and efficient attendance of advanced emission equipment.，It also has successful practical experience in China's six national road vehicles.。For the upcoming off-road four-stage，Cummins from Product Delivery to Service Network，Have been carefully deployed.。

For the needs of Chinese users，Cummins Continues to Upgrade Diagnostic and Service Tools，Digital Enabling Helps Improve Service Capability、Enabling partners to build a comprehensive service network，Provide full life cycle service support for customers to increase efficiency and reduce costs。

  

At a new point in time，Cummins will uphold“eLu Cummins True Core True Service”Service brand concept，Continue to use the quality of real materials.、Genuine and effective support and genuine concern，With partners“eRoad”Peer，Serve the truth with sincerity“Core”。

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