In-depth implementation of service commitments

Create a first-class service brand

XCMG Shi Weiying 2022 Global Service Journey

Officially set sail

  

Not afraid of the severe cold and heat，Not afraid to cross mountains and rivers，Always committed to solving the problems encountered by customers in use、Eliminate customer concerns、Collect customer opinions、Proposal，Let customers really benefit from the service，XCMG Shi Weiying's 2022 Global Service Journey was officially launched recently.。

  

In Southeast Asia，XCMG and dealers jointly carry out this service activity for the whole market.，Focus onProduct usageCondition、After-sales service requirements、Spare parts requirementsAnd other aspects of field investigation.，Collect customers' opinions and suggestions on the improvement of product and service quality。

  

In Africa，XCMG Overseas Service Engineers Visit Local Customers，Conducted for the customerEquipment maintenance、Safety training、TroubleshootingWait for the service，Help the customer to solve the operation and service maintenance problems encountered during the use of the equipment，Dedicated to providing customers with“Gold Medal Service”。

  

In South Asia，XCMG service engineers go deep into the front line of equipment construction，Carry outProduct tracking、Skills trainingAnd a series of other activities，Provide customers with a better device experience，Starting from the whole life cycle，Help customers achieveOf the equipmentValueValue added。

  

Future，The service engineers of XCMG Shi Weiying will go to many countries and regions all over the country and overseas.，Actively listen to the voice of users，Collect customer feedback，Help users solve practical problems，Ensure the normal operation of customer equipment。

 

Ingenious service  Never stop

XCMG Shi Weiying 2022 Global Service Journey

We set out with our hearts  With you“Concrete”Ok