Recently，Director Chen of Lunan Mining wrote on one side“The equipment is of good quality，The technical service is first class”The silk banner was sent to Lingong Mine Service Team.，To express my gratitude to the service team of Lingong Mine.。

Customer first

Proactive customer needs first

Laiwu Iron and Steel Group Lunan Mining Co., Ltd. is located in Yishui County, Shandong Province.，Engaged in iron ore mining and dressing、Iron concentrate production、Pellet processing and sales and other main business，Abundant ore resources and reserves，Strong profitability and sustainable development ability。

In order to promote the Upsizing of downhole equipment、Operational automation process，Over the past two years since 2020, Lunan Mining has successively introduced several sets of underground mining equipment from our company.，The service team of our company has earnestly and responsibly carried out theoretical training for relevant operators.“One on one”To teach practical skills.，Laid a good foundation for the smooth construction of the project.。

The underground mining of Shanghe Iron Mine is an important working procedure of the main mining industry in Lunan.，In May this year，Shanghe Iron Mine has set up a drilling jumbo team.，It is mainly responsible for the construction of underground roadway and pre-control roof.。However, the single-shift footage of drilling jumbo in Lunan Mining has been controlled at 2 for many years..About 5 meters，Unable to break through the bottleneck。In September, Lingong Mine Service Team found this problem during market visits.，Quickly arrange the expert group to the mine for guidance、Optimize equipment operation and blasting process。All the members of the drilling jumbo team of the mine carry forward the spirit of diligence and hard work.，Work overtime、Overcome difficulties，Through many days of technical research，With the Group of Experts，The parameters of blasthole layout and charge on the heading face are reformulated.、Connection blasting mode，The single-shift tunneling footage of the rock drilling jumbo is increased from 2.5mUp to 3m，Single-shift tunneling footage efficiency increased by 30 percent%，And in the improvement of roadway formation、It has obvious effect on reducing boulder yield and bottom roots on both sides of the roadway.，The production cost is greatly reduced.。

Technical Exchange Meeting

After-sales is the real beginning of sales.

Half of the people who travel a hundred miles are ninety，Excellent after-sales service is an effective means to establish mining machinery brand and spread the image.。Jinqi represents the heavy heart of customers.，It is also a great trust。Provide economy and practicality for mine production enterprises，Safe and reliable quality equipment，It is the responsibility of Lingong Mine and the driving force for its continuous development.，After-sales service adds a guarantee to it.，Good after-sales service and product quality complement each other.，It fully reflects the strength of the enterprise.。We will continue to carry this heavy trust and responsibility.，Continuously improve professional skills、Don't be lazy in your work。

Customer first

Core values of Lingong Mine

We constantly exceed expectations.，Help its business lead。

I am committed to creating value for my customers at all times.。

I always take the initiative to put customer needs first。

I actively seek out and meet the real needs of my clients.。

Four good services

Lingong Mine Service Concept

“Choose well before sale、Good use in sale、Take good care of after sale、Coordinate outside the guarantee.”

Push forward with all your strength‘Housekeeping’“5678”Thinking of Active Service Work，Service process runs through the whole life cycle of equipment，Full contact with customers，Increase preventive after-sales service（Preventive maintenance、Improve maintenance and maintenance prevention）Strength，Minimize equipment downtime，Reduce cost and increase efficiency，Standardization of services、Super-value、Differentiation as the direction of efforts，Create greater value for customers。