Sany Heavy Industry Co., Ltd.: Sincere Service | Warm Persistence in Festivals

Sany Heavy Industry Co., Ltd.: Sincere Service | Warm Persistence in Festivals

October 24, 2022

On the afternoon of September 9.,Brother Chen, the driver, called Hefei Tianxin Service Station.,The air conditioner of the vehicle reported for repair does not refrigerate,Suspected refrigerant leak。Liu Sibei, an electrician at Tianxin Service Station in Hefei, found after careful inspection.,The joints of the two air conditioning pipes are aged and loose.,Causing refrigerant leakage,And the evaporation box is also subject to aging and leakage.,All need to be replaced。

  

Because the next day is the Mid-Autumn Festival.,Master Liu, the electrician.I want to quickly repair the car for the driver, Brother Chen.,So that Brother Chen can return smoothly.,Go home for the holidays and get together with your family。However, something unexpected happened.,There is no evaporation box in stock in the warehouse.,Master Liu of Hefei Tianxin immediately contacted the central library.,Evaporation box for emergency dispatch and shipment。

  

Overnight shipment of evaporation boxes to Hefei Tianxin,Master Liu finally removed the air conditioning failure completely on the morning of September 10.。Brother Chen, the driver, has repaired the air conditioner.,Look at the time. It's time for lunch.,Coincides with the Mid-Autumn Festival,Li Yong, the stationmaster of Hefei Tianxin Service Station, arrangedStaff holiday dinner,Chen and his wife had a reunion dinner together.。

  

Brother Chen originally declined.,Worried about causing trouble for everyone.,But hospitality is hard to refuse.。Everyone sat together during the dinner.,Talk about life like a family.、Talk about the daily life of sports cars、Talk about family affairs,Full of laughter and laughter。

Brother Chen said,If you don't stay for dinner,,Mid-Autumn Festival lunch is also the couple.“Home on Wheels”Have a casual meal.。But this Mid-Autumn Festival is really unforgettable.,Run freight all the year round,I haven't tried the Mid-Autumn Festival for a long time to sit down and chat peacefully.、Let's have a chat。

  

Spend the holidays together、Have a big meal,Chen and his wife waved goodbye again and again.,Drive away with satisfaction,This Mid-Autumn Festival is of special significance.!

  

Coincidentally,September 10, the day of the Mid-Autumn Festival,Sany Heavy Truck Fuzhou Hengyi Service StationGo to work as usual,12 noon:30 Receive the repair order from the user,Feedback generator does not generate power,The vehicle cannot be driven。Maintenance engineer Chen Shifu further confirmed the cause of the failure and the required accessories.,Rush to the scene of vehicle failure with the required accessories。

It was time for dinner,Or the Mid-Autumn Festival,Master Chen of Fuzhou Hengyi Service StationHave no time to eat,Everything is based on the needs of users。He rushed to the scene for detailed inspection.,It turns out that the generator coil is ablated.,After replacement repair,Master Chen did not forget to give the driver.Patiently explain the common sense of using vehicle electrical appliances and related matters needing attention。

  

Because the car is equipped with lithium batteries.,At that time, the battery was less than 10%,After replacement with a completely new generator,Master Chen is worried that there are other situations.,Check in situ until the lithium battery power returns to normal before reassuring the user to leave.。In the process of maintenance,Careful Master Chen found that the right front tire tread of the car was cracked.,There are hidden dangers,Remind immediatelyThe driver went to the front tire shop to check and deal with it.。

The driver didn't realize the potential danger until he saw the scratch on the tire.,Thank Master Chen for his carefulness.,He said that Master Chen really served wholeheartedly and meticulously.。

The vehicle starts normally after troubleshooting,The driver was very satisfied,The words are full of gratitude and touching.,Fuzhou Hengyi Service Station was praised for its timely response.,Solve the problem perfectly。During the Mid-Autumn Festival, service stations like Fuzhou Hengyi still stick to their posts.,Feel extra warm.。

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