Zoomlion: Sincere service, dedicated, professional, warm and considerate for customers

Zoomlion: Sincere service, dedicated, professional, warm and considerate for customers

November 04, 2022

The night sky began to light up。In the east,People can see a bright light.,The top is green,The bottom is light orange.,And finally become a golden light.。Shine on the shoulder of the service engineer。

Fight north and south  Meritorious service will also be injured.

Early June,A customer in the Cangzhou area received an urgent task.,The billboard on the 90-meter-high residential building must be removed before 6 A. M. the next day.,Because the project is located in the downtown area.,The safety factor requirement is high;Small space;The operation is difficult,To ensure that billboards on residential buildings can be removed safely,In addition, the interference to residents' daily life and traffic shall be minimized,The customer chose to dispatch the crane to start the operation in the early morning.。It is in the hands of the customer who undertakes the hoisting task.ZAT5000H763 all-terrain crane。

  

ZoomlionZAT5000H500-ton all-terrain crane

Before thatZAT5000H763 crane has successfully completed the maintenance of Dongwan Wind Farm、Many key tasks of wind power construction in China, such as the maintenance of Huannan project。Fight north and south,Long expedition to the battlefield。Heroes are always scarred.,The crane, which has been fighting for many years, inevitably has some minor problems.。This is the scene,The customer dialed Zoomlion 400 for repair。

Do your duty  Professional and considerate customers

In the still of the night,Everything on the earth fell asleep.,A waning moon and a sky full of stars are twinkling.,Also flashing is Liu Ping's mobile phone screen.——400 called.。

  

ZoomlionService EngineerLiu Ping is repairing the equipment.

Liu Ping, the service engineer, has been in the service post for more than 4 years.,From the beginning of the technology Xiaobai to the present maintenance of super-large tonnage truck crane,The technology has made a qualitative leap.,Through many years of service work, his personality has become more and more mature and stable.,I used to lose my temper when I had a problem.、Compete with oneself,Now I will think about it calmly.,Through communication with technology and the accumulation of knowledge in peacetime.,Quickly resolve customer vehicle issues。

When he received the dispatch call, he crept out of bed.,Looking at his wife and children who were still sleeping soundly, Liu Ping breathed a sigh of relief in his heart.,Then he was fully dressed,Skillfully locate repair tools,Non-stop rendezvous with equipment。

  

▲A gift from the customerService Engineer——Liu Ping'sJinqi

Upon examination,The length and angle of the device are not displayed,Remote hoisting,Without these important parameters,The operation is difficult。After judging the fault point with rich working experience,,Liu Ping maintained the parameter display in time with professional operation and patient and meticulous verification.,The equipment is back to normal,The vehicle completed the operation within the specified time.。The customer highly praised the service engineer's sense of responsibility and professionalism.,And present a silk banner——“Be conscientious and professional,Enthusiastic and considerate for customers”。

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