Customer-centered | "Sida 2022 Winter National After-sales Service Tour" was launched in an all-round way!

Customer-centered | "Sida 2022 Winter National After-sales Service Tour" was launched in an all-round way!

November 07, 2022

“In order to ensure the normal production,,We will purchase equipment based on safety.、Energy saving、The principle of timely service。”Mr. Li Guilin, the person in charge of aggregate base in Guangdong Province, has been engaged in aggregate production for nearly 10 years.,There are very strict requirements for the purchase of production equipment.。By comparing multiple companies,Li Guilin finally decided to choose Sida mobile crushing equipment.。“After more than two years of operation,It proves that it was the right choice to buy the equipment at that time.,Not only is the quality good,After-sales service is also very timely.,The more we use it, the more confident we are in the product.,Next Device Update,We will also choose Sida.。”November 2,Mr. Li Guilin, after receiving the after-sales service tour team of Sida,,Say this to Xiao Da with emotion.。

Sida Construction Machinery Co., Ltd. can be efficient for our customers during the winter of 2022.、Peace of mind、Safe use of mobile crushing and screening equipment,The national after-sales service tour for the winter of 2022 was launched on November 1.,Escort the smooth construction of Sida equipment and customers across the country in winter。The first stop of the 2022 winter after-sales service tour came to Guangzhou.。

  

Sida 2022 Winter After-sales Service Tour Activities Divided by Region,Multiple lines selected for simultaneous operation,The company has organized product experts.、Technical Engineer、Maintenance engineers, sales consultants and other relevant personnel joined the after-sales service tour.,Pass and send for full inspection、Send for maintenance、Send skills、Send to safety、Five Measures to Send Care,To meet customer needs as its own responsibility,Let the vast number of users personally experience the after-sales support ability and market interaction ability of Sida crushing and screening products.,Strive to improve the after-sales service level and customer satisfaction,Create greater value for customers。

  

The first stop in the south of this tour is Guangdong.,To the surrounding South China、The provinces and regions in central China are extended.;The first stop of the northern tour was launched in Shandong.,And then to North China、All provinces and regions in East China are covered.。

  

SMHDAThe activities of Sida Standard Tour Service include many aspects.:Communicate with customer management,Understand customer needs、Carry out theoretical and on-site training for equipment operators、Site safety production training、Distribute the publicity materials of daily maintenance knowledge according to the needs of customers、Inspect the mobile crushing and screening equipment within the scope、Solve problems on site, etc.。

  

The 2022 winter after-sales tour will mainly adhere to two purposes.: (One)Preventive physical examination:By means of a device“Complete physical examination”Eliminate the fault in the bud,Escort customers in the spring construction climax period,Ensure that customers do not shut down in the construction season,Protect customers' interests to the maximum extent。(Two)Interactive services:Through“Application technology sharing+Solve practical problems on the spot”Provide value-added services to customers,In-depth market research,Collect suggestions on product improvement and technical services。

  

Service is a kind of persistence,It is also a responsibility.,Guangxi Sida insists on providing customers with high-quality construction experience with worry-free after-sales service.,To serve every customer with systematic technical service standards。

  

Service work starts from the most subtle point.,Make the small things solid.,Solve product application and technical problems for users of crushing and screening equipment。

  

Sida will pass this after-sales service tour in the start-up season.,Let more users realize that Sida is not just an equipment supplier.,To create value for customers by providing product technology and solutions.,This is also the core driving force for the development of the company.。

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