XCMG: This is how they interpret efficient attendance!

XCMG: This is how they interpret efficient attendance!

November 16, 2022

Winter comes and summer goes,Rain or shine365 daysAll day response24 hoursOn duty day and night
They interpreted Xugong Automobile with efficient attendance.“I put my heart into it,You can rest assured”Marketing Service Concept

Since 2022,Xugong AutomobileRain or shineIf there is a call, it will reach,Fast and efficient traction for XCMG、Truck、Mixer truck、Dump truck、Truck mounted crane and other customers to provide professionalOne-stop quality service,Deeply trusted and recognized by customers。

Sleepless on a cold night,More than service

January 19, 20223:10 a.m,Tianjin Xingyuan Service Station Receives XCMG 400 Dispatch Call,I learned that a XugongGFive cars broke down on National Highway 102.。Night Service Engineer of Xingyuan Service Station5 minutesTake orders、10-minute response,Bring the required accessories、Service tools、Rescue warm pericardiumGo to the customer's location。

At13 degrees below zeroIn a cold environment.,Service engineers rely on excellent maintenance technology,In two hoursComplete the maintenance task。“The vehicle went to its destination again.,That's what I'm here for.。”The service engineer said。

The scorching sun,Serve with heart

Since the beginning of summer,Guangzhou areaThe temperature is approaching 37 degrees.,The sun is scorching like fire,The heat wave hit people。

August 13, 2022, 10:36,The customer called to report that the vehicle had a transmission shaft failure in Baiyun District,Guangzhou Hanfeng Heavy Truck Service StationImmediate response,Send a service engineer to repair。

  

Upon arrival at the scene,The service station master quickly began the maintenance work.,AtYellow high temperature warningDown,Every repair process is completed in an orderly manner.,Interpreting the service of XCMG with practical actionsThe heart of responsibility!In the after-sales return visit, the user said“XCMG serviceI never worry”,This sentence“Never worried”It is the greatest affirmation of XCMG's service personnel.!

The autumn wind is slightly cool,A hundred-mile escort

The terrain of Hubei is complex,The junction of Changyang Tujia Autonomous County and Wufeng CountyMountains rise one after another。21 October 2022 17:05 points,Yichang Mingze Service Station receives 400 calls,Vehicle due to battery failure,Can't get in the car。Mingze Service Station3 minutesInternal response,10 minutesSet out,Driving at night111 kilometersArrive at the fault site。

Because it is located in the construction base of the whole industrial chain of millions of laying hens on the top of the mountain.,The top of the mountain is cold、It's uninhabited,The driver was faced with spending the night at the top of the mountain.,Maintenance Master of Mingze Service StationBe anxious for the customer,Running hundreds of miles for emergency maintenance,Guarding the smooth road of card friends with practical actions。  

More than 1200Service station、365 days24 hoursWaiting all day,XCMG will stick to its original aspiration,UseExcellent serviceSolve the urgent need of card friends,Give you a perfect service answer on the road.!

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