All for the customer，Creating value for customers is our service mission.；

Exceed industry standards，Exceeding customer expectations is our service vision；

In a paranoid manner，By all means，It is our service policy to serve to the utmost.。

 

August 11, 2022 at noon，OneSR360 device failure，Slewing reducer stuck，Service personnel Jiang Wenli arrived at the scene immediately after the inspection.，It is judged that the right rotary reducer is damaged.。It was noon，Jinan weather as high as 43℃，Service engineer in order to enable customers to quickly resume construction，Dismantle the motor and reducer immediately，It is found that the clearance of each gear is increased due to wear.，Cannot be repaired。

After the disassembly was completed, Jiang Wenli, the service engineer, was worried that the iron filings of the reducer would fall into the large gearbox, causing damage to the large gear ring of the slewing bearing and causing greater losses to the customer.，So he cleaned up the butter in the big gearbox with a spoon overnight.，Due to the narrow space and the lower position of the reducer opening，Bend over and clearReasonThe action of the butter continued for hours.。

Cleaned up at 4:00 a.m.，The customer was very moved to see this situation.，Sigh：“Only Trinity Services can do this.，Trinity service is really great.!”

  

On the evening of August 12，Reducer arrives at the site，The project department requires customers to resume construction on the morning of the 13th.，It was still raining.，The service engineer started the installation of the reducer in the rain。It was four o'clock in the morning after it was installed.，Rain and sweat soaked the engineer's clothes.，But saw the customer rig finally running.，The service engineer ignored physical exhaustion.，Showed a happy smile.。

Smooth construction of the customer，Approved by the project department。Customers are also moved by the spirit of Sany Service, which is not afraid of hardship and tiredness.，The customer warmly invites the customer to visit the company for a rest.，On the way, the engineer received another order.，Don't think much about it.，He immediately went to his next destination.。

The customer said gratefully.：Trinity Service does this.，We were really touched.，Choose Trinity，No regrets in life。