Sany Heavy Industry: Be a Good "Guardian" of Border Equipment

Sany Heavy Industry: Be a Good "Guardian" of Border Equipment

December 05, 2022

Yunnan is one of the provinces with the longest border in the country.,The terrain is intricate。Since the outbreak,Influenced by neighboring countries,Repeated epidemics on the border of Yunnan,The difficulty and intensity of prevention and control work have also increased.。Many counties need to issue work certificates for entry and exit.,Engineers enter the local area and risk being blocked at any time.,This is undoubtedly a huge challenge for after-sales maintenance.。

October sixth in the afternoon,Chen Xing, a service engineer in Yunnan, was summoned by the customer.,Request to pick up the new machine at Lincang Cangyuan on the 8th.。At this time, Chen Xing was carrying out after-sales service in Fugong, Nujiang.,The service was completed at 3 p.m.,He immediately drove to Cangyuan, 600 kilometers away.。

Through layers of border inspection,The 7th at 10:00 p.m.,Chen Xing finally arrived in Cangyuan County.。There are many sharp bends and steep downhill on the expressway from Kunming to Lincang.,The main locomotive moves slowly and cautiously,Only 200 kilometers a day.。On the afternoon of the 9th,The main locomotive finally arrived in Shuangjiang County.。It is 100 kilometers away from Cangyuan at this time.,There are many vehicles on the 100-kilometer road around the mountain.、Bumpy and rugged,Sometimes it rains、Sometimes it's foggy,The driving environment is extremely poor.。Service engineer to ensure safety,Take the initiative to contact the driver to go to Shuangjiang to pick up.。4 a.m. on the 10th.,The equipment finally arrived safely.。

The tenth at 8 a.m,Chen Xing and the host set out from Cangyuan County to the customer's construction site.——China Yonghe Port Reconstruction Project Department。The weather did not cooperate,It rained five times all day on the 10th.,Chen Xing had to use sporadic time to assemble the acceptance equipment.。

  

Noon on the 11th,Normal pile test of the equipment。During the whole process, the customer did not urge or complain.,Only greetings and concern for the engineer,Chen Xing also patiently explained to customers the precautions related to the use and maintenance of the equipment.。

  

No matter how high the mountain is.,How far is the road?,Trinity service personnel will arrive.。We will always insist.“All for the customer,Create customer value”The idea of,Go all out to serve the customer!

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