Sany Heavy Machinery: For him: As long as the customer is satisfied, everything is worth it!

Sany Heavy Machinery: For him: As long as the customer is satisfied, everything is worth it!

January 20, 2023

For him:As long as the after-sales team of Sany Rotary Drilling Rig of Northeast Branch,They are full of vigor and vitality in life.,They are full of enthusiasm at work.、Hard work and tenacity,Stick to their respective jobs for several years.,Work hard without complaint,Silent dedication。

Every engineer has a different experience.,Some people struggle until the wee hours of the morning,Some people“Travel a thousand miles a day”……They have only one common goal.——Escort the equipment,Create value for customers

After Wei Kuo joined Sanyi,Mainly responsible for welding work。After years of tempering.,At present, he has become an independent after-sales service engineer.。December,Northeast China has entered the freezing mode.。Wei Kuo received a short message reminder from Yiweixun early in the morning.,The customer reported that the hydraulic oil radiator of the equipment leaked.。On the phone,Wei Kuo can clearly feel the anxiety of customers.。At this time, he was in Huludao.,After a brief exchange,Organize tool accessories now,Drive to the equipment construction site 300 kilometers away。Because of the cold weather,The snow has not melted,The road is heavily icy,Had to slow down,After seven hours of driving,,Finally arrived at the customer site.。He immediately judged the fault.,And a treatment scheme is obtain,The radiator shall be disassembled and welded immediately after the scheme is determined。

The equipment repair was completed the next day.。See the customer's satisfied look,For engineers, no matter how cold and tired it is, everything is worth it.。

Although every one of them is a trivial matter.,But it is this silent persistence and dedication.,Let customers see the enthusiasm and persistence of Sany people.。Northeast after-sales team will work day and night,Remain true to our original aspiration,Be the strong backing of the marketing front,Continuously create value for customers with practical actions,Demonstrate the struggle strength of Sany service team!

The customer is satisfied,It's all worth it.!

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