He won the first place in the three-sector exercise of the whole army.，“Excellent soldier”It's him，He is also one of the top ten service moving figures of Lovol Heavy Industries.，He is Zhu Wenxian, a Revo service worker who serves customers wholeheartedly with military character.。

Zhu Wenxian is a veteran.，Although he has been away from the army for many years.，But every time I mention the barracks,，Bring up the troops，His tone still reveals deep love and gratitude.。Today's Zhu Wenxian，He is also an excellent Lovol service engineer.。The hard life of the army forged Zhu Wenxian's strong willpower and execution.。After leaving the army，Zhu Wenxian chose the excavator service industry because of his love for machinery and equipment.。

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Customer testimony

，Duration 00:33

The daily work of most service engineers is responsible for the maintenance and repair of products.，But besides these jobs, Zhu Wenxian，It also actively popularizes excavator knowledge to customers.，Be good at transforming complex mechanical knowledge into easy to understand，Let customers not only drive，Know more about cars。FSince the launch of the first generation product，Customer's response to the fourth national regulation、Insufficient understanding of urea maintenance and other related information，Xiao Zhu customized his own exclusive explanation manual.，Every maintenance inspection，They will use the three minutes before the end to popularize the common sense of the fourth country for customers.，For example, specifications for the use of urea、Precautions for the use of China IV products and so on.。For customers who want to buy the fourth national product，Zhu Wenxian will use it according to the customer's working conditions.、Comprehensive analysis of existing vehicles，Recommend the most suitable for the customer、The most cost-effective products of Revo IV。

“Rain or shine，Day and night，Will‘Time limit、Scene、Precise、Value added’The connotation of service is embodied in every service.”This is Zhu Wenxian's declaration of service.，In fact，He did the same thing.。As the top ten service moving figures，He is on call 24 hours a day, rain or shine.，Empathize with customers' needs，Dedicated to customer service，He deserves the title.！At“Revo serves wholeheartedly for you.”Among the practitioners，Zhu Wenxian is just one of them.，There's a long way to go.，There are many more stories，We'll see you next time……