Shen Hai（Shenyang—Haikou）expressway（G15）The planned total length is 3710 kilometers.，It is the second longitudinal line in the north-south longitudinal trunk line of the national expressway network.，It is also one of the important north-south highway traffic arteries in China.。In Hainan，An engineering construction enterprise is participating in the construction of Hainan section of Shenhai Expressway in full swing.，The company is based on the local municipal engineering industry.，To add bricks and tiles to Hainan's infrastructure construction。

2008，The customer, General Manager Li's company, started purchasing.CAT®（Carter）Equipment，Started 15 years of cooperation with Caterpillar and dealer Xinchang Machine。15 years，Hand in hand！In the company of Caterpillar and Xinchang machines，Customers are growing all the way.，Become the strong strength of Hainan region、Construction enterprises with good market reputation。At present，The customer has 16CATExcavator，It mainly serves the municipal roads in Haikou.、The construction of highways。

  Enter the industry by chance，

“Locked”CAT 

By chance.，General Manager Li made the decision to enter the construction machinery industry.。One day in the early years，He passed a dam.，I saw some equipment working on the site.，At that time, I was“I planted grass”——Why not try this industry?？He began to ask people around him about various brands of construction machinery and equipment.，Under comprehensive consideration，General Manager Li has locked it“Caterpillar”。2008，General Manager Li successively purchased 6 sets.CATEquipment，It is mainly used for the construction of municipal roads and pipe galleries.。

 

These sixCATThe equipment became one piece.“A stepping stone”，Opened the customer's heart。Customers have high requirements for equipment.，CATThe performance of the equipment is excellent、Reliable and durable、Great strength、And that work efficiency is high，Perfect fit with customer expectations，Outstanding performance in every engineering project of the client，Really into the hearts of customers.。 

“Do your best work.，

The equipment is neededUse the best.”

“I'm in charge of my machine.，If you don't go up, you will.，Use the best as soon as you go.。”It started with Caterpillar，Stop at Caterpillar——Caterpillar is the only choice for customers。“Do your best work.，Use the best equipment.”，This is the customer's business philosophy.。In engineering construction，In order not to delay the progress.，Improve work efficiency，The customer has been upgrading the equipment regularly。

Municipal highway construction projects are often tight.、The workload is heavy，The equipment needs to operate at full capacity，Monthly working hours of single equipment can be up to more than 250 hours.，Extremely challenging the performance of the equipment。Efficient and durable、Capable of operating at high load for a long timeCATEquipment，It has become reliable and indispensable for customers on the construction site.“A good partner of steel”。To the customer's surprise,，CATThe equipment is not only durable.，And fuel-efficient。According to the customer，Newly purchasedCAT 320GCUse it，Four machines can save 50 liters of fuel in 6 hours.，It saves a lot of money in the long run.。

Persistence wins trust

Hand in hand with green development

Xinchang Machine's consistent daily service is the key to keeping the customer's fleet in good condition.。 Once ，The customer stopped work for a while for personal reasons.，However, the shutdown of equipment does not mean the suspension of service.。Failure and shutdown may occur when the equipment is resumed after a long shutdown.，So in the meantime,，The service engineers of Xinchang Machinery always keep in close contact with customers.，Whenever there is an appropriate care tour or equipment maintenance project，The service engineers of Xinchang Machinery will actively contact customers and provide meticulous service.。

The progress of road administration works is tight，Most of the time, you can't stop when you start work.，The service team of Xinchang Machinery always tries to maintain or overhaul the equipment according to the customer's project schedule requirements and expected time points.，For example, use the noon break and the evening time.。

In addition to regular maintenance items，The service engineer will also combine scientific equipment monitoring information and oil sample analysis.(S•O•S) Presentation ，Put forward operation suggestions and precautions according to the working conditions of the equipment。Xinchang Machine has always adhered to the implementation of“2-hour service response commitment”，It ensures that unexpected situations occur during holidays or irregular maintenance.，Xinchang machine service engineers can also respond quickly.，This makes the customer very satisfied.。In addition，Xinchang machine also provides specialized repair for customers.，In order to ensure the smooth communication as far as possible.。

It is the wind and rain that do not change.、Always stick to it、Meticulous and thoughtful service and care，Build trust in Caterpillar and Xinchang machines.。

 

In recent years，Practice of Ecological Environment System in Hainan Province“Lucid waters and lush mountains are invaluable assets.”The idea of，Committed to the construction of ecological civilization。Customers respond positively to the call，Conform to the trend，Building blocks for sustainable development。February this year，It's the start of construction season，The customer purchased 5 sets at one stroke.CAT 323GXThe fourth national equipment，1 320GCAnd one 326GC。Low emissions、Low fuel consumption、Quality Caterpillar“Hardcore”The fourth national equipment has become a powerful booster for customers to support local green and sustainable development.。

 The equipment is reliable，Win customers。

 Reliable service，Retain customers。

That's why customers love Caterpillar.、

Important reasons for joining hands with Xinchang Machine for 15 years！