After months of careful preparation and trial operation,，Zoomlion's agricultural machinery 400 business was formally merged into the headquarters call center for unified operation on March 1.。After a merge run，Agricultural machinery 400 business will be in resource scheduling、Response speed and support capability have been further upgraded.，It can provide more efficient for the majority of users.、Convenient、High quality service experience。

▲The business handover was successful.

It is understood that，The call center of Zoomlion will follow up the process of agricultural machinery user business processing.、Early warning reminder、Closed-loop management and other unified models、Unified control、Unified scheduling，Give full play to the advantages of centralized resources and information technology of headquarters，Real-time response to users' demands，Accept and follow up different needs of users from end to end，Effectively reduce the waiting time of customers during the peak period of agricultural machinery business，Achieve high quality business processing、High efficiency，Further improve customer satisfaction。

▲“521”Service commitment allows you to have no worries

Zoomlion Agricultural Machinery“Straight to the field，I'm here for you.”The concept of service，Stick to it“5-minute response、Arrive within 2 hours、One-time solution”Service commitment，Relying on Zoomlion Industrial Internet Platform，Real-time data transmission through industrial Internet，Online access to the real-time status of each device，So that that device is high in efficiency、Provide a solid guarantee for safe operation，Provide 7 to a wide range of users*24 hours in all directions、Uninterrupted response service，To escort the spring farming production in full swing.。