Manager Zhang, a customer of Komatsu in Sichuan, was interviewed by the media.

“We have bought successively.More than 20 Komatsu excavators，And Komatsu is used in the business of family relatives.。”Manager Zhang, a customer of Komatsu Sichuan, said.，“Komatsu excavator with high comprehensive value，The performance is good，Be able to work，After-sale quality is also guaranteed。The company's latest participation in the construction of the West Chongqing High-speed Railway Tunnel Project，It's a new generation of Komatsu.PC200-11M0 National Fourth Excavator！”

01

“Not the same”Friendship，

Hand in hand with KomatsuMore than ten years

At the headquarters of a customer enterprise in Chengdu, Sichuan，Manager Zhang, who is in charge of the project, introduced the company's situation to reporters.，The company was founded in 2009.，Its principal activities include construction works.、Highway Engineering、Municipal Engineering、Tunnelling、Equipment leasing, etc。“Talking about our cooperation with Komatsu，The first Komatsu purchased from the company in 2008PC200-7 Excavator start，For the next fifteen or sixteen years,，AltogetherPurchased more than 20 Komatsu excavators。”

Manager Zhang told reporters.，He also has a professional background.，After graduating from university with a major in mechanics.，Two years in Shenzhen，Then go back to Chengdu，Enter this company。He started from a general grass-roots management position.，Now he has become a project manager in charge of important projects.。“Because many members of the family are engaged in engineering construction.，So，I have been in contact with excavators since I was a child.。Later, he joined the present unit to do engineering construction.，Excavators are indispensable.。”Manager Zhang said，“Our company's main business is the construction of tunnels in the mountains.，Under such circumstances,，The comprehensive advantages of Komatsu excavator are reflected.，Its reliability、The durability is better，And that work efficiency is high，And Komatsu's after-sales service is timely.、FinishedGood，Komatsu excavator has become the standard of our family business.。”

02

“Not the same”Quality of，

Komatsu excavator for customersCareer mentionProvide strong support

So far，Under Manager Zhang's company.There are a dozen excavators.，And all of them are Komatsu brand，Most of them are 7th or 8th generation machines.。“Of course，Plus the latest purchase.PC200-11M0 Komatsu Kunio Excavator，”Manager Zhang said，“Purchased by the company in 2013That onePC200-8，It has worked more than 20,000 hours.Here we go，Become the hero of our company to open up territory！”

As Manager Zhang said.，Tunnel construction is carried out in the mountains with difficult conditions.，Very test the quality of excavator equipment。“Construction in such an environment，Komatsu's cost-effective advantage is highlighted.。”General Manager Zhang further said.，“It'sPowerful，The operation speed is fast，Good coordination of movements，And the fuel consumption is moderate，The failure rate is low，It has been recognized by many customers in this field.。”Manager Zhang recognizes it very much.“You get what you pay for.”The hard truth，Simple cheapness is not good equipment.，Only like Komatsu excavator.，Can be stable、Reliable、Complete the construction task quickly，It is“Be able to work”Good equipment。“Komatsu excavator of our company，Each unit works at 250 per month.-300 hours。All year round，Basically, each set is about 3000 hours.。”

In addition，Manager Zhang said that the reason why he chose Komatsu，Because it also has timely and perfect after-sales service.。“Missing an accessory the first day，Regional scheduling through Komatsu after-sales，Basically, the accessories can be received the next day.，Very fast response times！”Not only that，According to the reporter，In view of the good cooperation between the two parties for many years,，Komatsu gives customers a lot of preferential treatment in the after-sales link.。So，Customers' brand loyalty to Komatsu is very high.，Of course, there are realistic needs.，But more of it.Customer recognition of Komatsu brand concept and product quality。

03

“Not the same”Construction style，Komatsu

Guo Si DigExcavatorPC200-11M0Worth having

To see Komatsu.PC200-11MConstruction style of 0，Reporters made a special trip to Chongqing.，Finally, at a tunnel construction site in Chengkou County, Chongqing，I saw this Komatsu Kunio excavator.。The reporter observed，The construction site is sandwiched between two hills.，The working environment is very difficult.，The construction is difficult。It is under such conditions.，KomatsuPC200-11MThe excavator is like a yellow spirit.，Do eighteen things in the depths of the mountains“Martial arts”，Be conscientious and conscientious，Complete the tunnel construction。

“The outstanding advantages of the fourth national excavator，NamelySet excellent operability、Economy、Reliability、Environmental protection、Security in one。”The accompanying employees of customer enterprises introduced to reporters.，Not only is a dedicated exhaust aftertreatment system installed,，A new engine control system is also used.、Lectronic control high pressure common rail fuel injection system，Making combustion more efficient、Cleaner emissions。“With the support of these advanced technologies，PC200-11M0 engine power vs.PC200-8M0 increased by 12%。”The operator also pointed out in particular，“This excavator does not need to burn urea.，Could save us a lot of money.。”

Driver Cheng Shifu said.，This onePC200-11MThe construction performance and equipment reliability of the fourth excavator in China have been improved.，It can fully meet the requirements of various working conditions.。“Its frame is more stable.，Turntable is more durable！Press the one-button power button，Can provide greater digging force。”Energy saving and consumption reduction is another major advantage.，By optimizing the control system and hydraulic system，Power matching，ComparePC200-8M0 Reduction in fuel consumption per unit time can be achieved7%Left and right。

In addition，Master Cheng also said.，The configuration of this excavator is in line withROPS（Roll-over protective structure）Standard cab，Ensures durability and impact resistance。“In particular to a protective net arranged below the front glass of the cab.，It can effectively block the impact of flying stones during construction.，And that safety is improve。”At the same time，The cab is equipped with a suspended adjustable seat.，It can reduce the fatigue of the operator.。

Looking back on the past ten years with Komatsu，Manager Zhang said，Komatsu has always given enterprises a strong boost from excellent products to high-quality services.，These are the basis for the success of enterprises.。Look to the future，Manager Zhang said.“Komatsu is our reliable partner.，With the outstanding performance of its products，The various projects of our enterprise will continue to achieve new development and achievements.。”