“Serving users is the life of Yuchai.”——Back in 1996，Yuchai will communicate with users.、Service is a matter of life and death for enterprises.。

Brand is the bridge between enterprises and users.，It is also a commitment made by enterprises to users.。“Yuchai machine，Ace Power”It is a commitment that Yuchai has always adhered to since the 1990s.。

Yuchai thinks，Build a world-class Chinese brand，It is not a competition in product index data.，Or even fabricate data to deceive customers.，AndIt is really built to meet the needs of different customers.“Ace”Products and services。

“Ace solution”

It is one of the foothold of Yuchai brand building.

Yuchai starts from the needs of customers in different use scenarios.，At the user's pain point、On the basis of in-depth study of customer needs，The product made、Service tuning and customization，Positive reconstruction of product and service value，Subdivide the scene for each different、Provide customized solutions for different customers in the whole life cycle，Create value for customers。

Over the years，Yuchai trump card solution has been recognized by customers.。Yuchai is the first internal combustion engine manufacturer in China to produce and sell more than 10 million units.，The products cover commercial vehicles、Agricultural Machinery、Construction machinery、Ship、Power generation and other fields，It is the first brand of ship electric power.、The first brand of medium and heavy truck power、The first brand of bus power in China、The first brand of agricultural machinery power。

  

In the context of the two-carbon strategy，Yuchai has also developed the most abundant new energy power system in China.，Hybrid power is covered、Range extender、Fuel cell、Pure electric products such as electric drive axle and motor，Meet different customer needs，And has been fully applied.。The world's first power-split plug-in hybrid、The world's first hybrid electric drive continuously variable transmission powertrain（IE-POWER）、China's first commercial vehicle hydrogen-fueled engine has been applied in commercial vehicles、Agricultural machinery and other fields，Lead the industry trend，Yuchai has become the enterprise with the highest brand value in China's power system field in 2023.。

Service is Yuchai's communication with users.

The closest channel

Yuchai launched product customization services and service customization solutions：From the configuration and selection of vehicle power chain，Application scenarios for customers during vehicle operation、Customized support scheme for full life cycle management，From improving fuel economy，LowerTCOCost。

  

95098's 24-hour service hotline has the largest customer base in China's engine industry.，More than 1,500 global customers every day from dawn to dusk，Obtain a total of 22,500 minutes of service support，More than 6600 Yuchai service stations around the world provide customers with worry-free and fast service.。

To be a brand is to communicate with users.，In addition to high-quality products and services and other contacts.，This year, Yuchai will also launch China's first set of driver health exercises in conjunction with General Administration of Sport of China.，In order to thank customers for their trust in Yuchai.，Build a trustworthy Chinese brand。