Liu Chao, 37, has joined Xugong.2016。And he's in a service position.，And I've stuck to it.More than 13 yearsTime，Successively in Zhejiang、 Jilin 、Guizhou and other places have left behind the figure of work.。Nowadays，Liu Chao's service in Tibet has enteredThe fifthYear。



“Lack of oxygen and spirit in plateau area，Let there be no difficult road in Tibet.。”This is the personal creed that Liu Chao has always adhered to.。In such a difficult working environment.，With his own persistence and perseverance,，Demonstrate the tenacious service spirit of XCMG。


March of 2023，In most parts of the motherland, it is already a time to welcome spring.，Tibet, located in the plateau region, is still covered with snow.。In the midst of a severe cold in March，Liu Chao received a call from the customer.：“We don't know what's wrong with our equipment.，Now it affects the progress of work.，Can you come and have a look?？”Liu Chao glanced at the snow outside the window.，Responded：“ Don't worry ，I'll set out at once，Be sure to arrive on time。”


The journey to the construction site isIt's very dangerous。Not only is the road covered with snow,，Dark ice is often encountered on the way.，If one is not careful, the car will sink into the snow.、Even skidding on the ice.。Liu Chao drove carefully all the way.，But he never forgot his own.Mission。He realized that he might not be able to arrive as promised as usual.，He called the customer in time.，Online guidanceInitial maintenance of equipment by the customer，Avoid further expansion of the fault。 Finally ，After a hard journey, Liu Chao successfully arrived at the customer's work site.，At-15℃In the snowy weather, he was not afraid of the cold and immediately put into the maintenance work.，Complete equipment repair on the same day。


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The customer said with emotion.：“Liu Chao is really a warrior.。His approach to workPersistence and perseverance，Let our service to XCMG be more Trust 。”But Liu Chao said：“When I look up and see the beautiful blue sky and the smile of the customer.，I feel that all the efforts are worth it.。”
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A construction site in Yadong County, Xigaze Prefecture, is located at4700 meters above sea levelThe Sino-Indian border。This day，The working paver failed to work normally due to some reasons.。Because it is in a tense construction period.，So the customer is very anxious.。After receiving the user's call for repair, Liu Chao set off for his destination.。The whole journey has a lot of twists and turns.，And because of the special terrain.，There are many landslides along the way.，Liu Chao finally overcame all kinds of difficulties and dangers after driving for 9 hours.，Arrive on scheduleScene。

 

 

In a few hours.，Liu Chao not only successfully repaired the fault point of the paver,，Other key parts of the machinery have also beenTroubleshooting and maintenance，Prevent trouble before it happens。
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“Master Liu Chao not onlyProfessional skillsGao Qiang，And heTough and fearlessHis spirit is really admirable.，For our project, we providedTimely and effectiveSupport for。We are grateful for his service to us in the Highlands.。”——Praise from customers
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For some time in 2022, many areas were closed due to the need for epidemic prevention.，Liu Chao was also stranded in the hotel at that time.。However，It didn't affect him.Stick to your jobThe determination of。When he received a call for repair of the Changdu section of the Sichuan-Tibet Railway.，He immediately realized that the equipment needed to be repaired as soon as possible.，So as to ensure the normal construction of the grader and roller on the construction site.。However, due to the need for epidemic prevention,，Changdu City requires all outsiders to go through the reporting procedures.，This brings great pressure to Liu Chao's work.。

However, he did not give up.，It'sActively negotiate with the construction site，Timely preparation of filing procedures，The work was successfully completed on the premise of ensuring the safety of epidemic prevention.。His insistence also made the field staff feel from Xugong in that special period.Support and love。

Xu workers in 2016、13 years of service posts、Five years of plateau work，Liu Chao's figure has become a beautiful scenery in the plateau area.。Over the years，He always practices XCMG.Spirit of service，And bring it to users with their own firm beliefs.Confidence and security。Because there are people like Liu Chao.“A whole-hearted guardian”，Only in the post-market field can Xugong have a firm foothold in the hearts of users.，Become a leader in the industry，Become their trusted partner。