May 16--May 20,Yingxuan Heavy Industries specially invited Yiwei Lithium Energy、Yuchai engine、North Union、Huacheng and other manufacturers,Jointly organized a 5-day hybrid loader service training,Dozens of selected service engineers from all over the country participated.。This training adopts theoretical explanation.、The mode of combining practical case explanation with on-site practice is carried out.。
The country vigorously promotes the new stage of high-quality development of transportation.,Green development of construction machinery industry is imperative。Especially with the continuous upgrading of new energy technologies,,New energy construction machinery products will become the inevitable trend of future development.。In 2022, Yingxuan Heavy Industries made a breakthrough in the field of new energy loaders.,National First Hybrid Loader—YX670HEV,Once listed,With outstanding technical advantages and high-value experience, it quickly won the favor of customers.,Leading the new energy market。New products will inevitably bring new requirements.,In particular, hybrid loaders have unique technologies and systems.,After-sales maintenance of products、Maintenance services have put forward new requirements.。
This special service training provides a comprehensive theoretical explanation course for the service engineers participating in the training from parts to the whole machine.,The content covers“Product Performance and Structure Principle of Hybrid Loader、Instructions for use and driving precautions、Vehicle and accessory system maintenance、EIC principle knowledge and common fault diagnosis、Common fault handling and typical fault case analysis”Etc。During the training process,Active interaction among trainees,Communicate and share problems,The training effect is immediate,In the process of practical operation,The maintenance ability and efficiency of service engineers have been effectively improved.。
In order to further strengthen the practical ability,Teaching with theoretical training to carry out special skills development training,Pass the failure case,On-site explanation and operation teaching according to the prototype,And carry out maintenance test for key parts.。Advance and consolidate the knowledge of the trainees,Improve the service level of hybrid loader,Provide satisfaction to customers in the later period、Lay a solid foundation for fast service。
To understand and help service engineers solve problems encountered in daily services、 Problem ,The Joint Technical Center of Yingxuan After-sales Service Department organized a fault case sharing meeting.、Service Exchange Symposium, etc.。At the meeting, everyone focused on product suggestions.、Improve service quality、Experience sharing、Suggestions are put forward on the business process of service accessories.,Through in-depth discussion of products and services,And terminal service situation analysis,Solve the actual needs of service engineers.,Further enhance the post-market service capabilities。
Yingxuan Heavy Industry Hybrid Loader Service and Maintenance Training has been successfully completed.,The service engineers participating in the training will also go to the market with more professional skills.,Provide more efficient protection for hybrid loaders,Make more satisfactory service for customers。Yingxuan Heavy Industries will continue to build high-quality、Professional New Energy Loader Service Team,Improve the operation and maintenance service level of the industry,Provide guarantee for the whole life cycle value of the product,Make every effort to build“Heart service.No worries at all”The service brand。
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