Unified service standards、Unified service process、Unified quality of service。

In order to make every car、Every customer can enjoy the specification.、Homogeneous service，May 23-The 26th，Yutong Heavy Equipment has carefully planned and carried out the first phase of service station skills upgrading training and assessment and certification activities.。

It is reported that，For customer needs，Yutong Heavy Equipment has specially formulated the operation standards for each service link.。The senior technical manager and after-sales service manager of Yutong Heavy Equipment are specially invited as lecturers.，Adopt“Theory+Practice”Form of combination，Simulate real service scenario，Training for the whole service process。

In addition，New car handover training was carried out for the trainees of the service station.、Active service training、Customer repair handling training, etc.，All training is carried out according to the service process.，Include a system simulation dispatch、Training on the whole process of various work orders。

At the end of the entire course，The skill examination and certification link is specially arranged.，Test the learning gains of the students，At the same time, it lays a foundation for future work with higher standards.。

In the future，Yutong Heavy Equipment will continue to upgrade its after-sales service.、Continuously optimize customer experience、Improve customer satisfaction，To provide customers with stronger protection and support！