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Streamer July Long time no see

XCMG Road“Whole heart”Service

“Cool in summer”Service visit activities

It is in full swing……

Hot summer is full of enthusiasm.，Service team takes action again！It is the peak season for construction，Intensive construction work is being carried out everywhere.。For further focusCustomer-centric，XCMG Road“Whole heart”The service is deep and solid.，Since late June, XCMG's service team has carried out a series of“Cool in summer”Activity，Visited30 provinces and regions in China，Covering 121 cities，A total of more than 200 units，Inspection of more than 300 products，Designed to continually enhance customer satisfaction，Create greater value for customers。

This time“Cool in summer”Activity，The service engineer of XCMG shall go to each construction unit to provide road equipment for XCMG under construction.Worry-free guarantee patrol inspection，Escort construction operations throughout the country。In the activity，Use of new products purchased by customers，XCMG service engineers conducted a more in-depthOne-to-one detection。FromWorking conditions、Operation effect、Hidden troubleCheck and maintain the equipment in multiple dimensions.；Understand the use habits of the operator，Provide users with professional operation and maintenance training，Improve construction safety，And that service life of the equipment is prolon。

At the same time，XCMG Service Engineer Station Customer Perspective，Adhering toEnthusiasm、Take responsibility、Initiative、ExtremePersonality of service，Carefully record and feed back the customer's comments on XCMG equipmentUse feeling、Service expectationsEtc，Practice with action“Your way，Our responsibility”，Continuously improve the post-market construction of XCMG with higher pursuit。

Mid-July，The visiting team came to an asphalt pavement construction site in Shijiazhuang.，OneXM2005KThe milling machine is moving forward with full horsepower.，In-situ asphalt layer+Water stable layer 25cmMilling，YesPower reserve and stability of equipmentIt's a big test.。The sun is scorching，The visiting team spent the whole morning at the construction site.，Communicate with the operator about the performance characteristics of the product in the actual working condition，The visiting team pointed out the key points for inspection and maintenance of deep milling construction，And take advantage of the lunch break to stop work.，Open the engine hood and belt cover to conduct an in-depth inspection of the cabin.，RequestClean and maintain the radiator regularly.，Not only can thisImprove operation efficiency，It can also help the deviceAnd the service life is prolonged。

At the same time，The service visit team also collected the new requirements of on-site users on the convenience and comfort of the product.。Continuous innovation and upgrading，Provide for customersHigher return on value，Create for the operatorMore comfortable working environment，It is XCMG's perseverance all the time.。

Dedicated service teamStrive to provide customers with a better service experience，At the end of the visit, he sent the love and thanks from the XCMG service team to the customers.。

The client said：

“As a user of XCMG road machinery，Thank you very much for the warm service of the service team.，The team is very professional.，Escort our construction。Thumbs up for Xugong.！”

Satisfied with whole-hearted service

The road service team of XCMG always focuses onThe field of road constructionLet there be no hard road in the world.！