August 8, 2023,Zoomlion Overseas Company Global Service Wanlihang——UAE Station officially launched!This activity will be equipped with more than 30 professional engineers.,Dispatch 9 professional service vehicles,Visits were distributed in Abu Dhabi.、Key customers in three key regions in Dubai and Sharjah。
▲Global Service Journey—UAE Station Launching Ceremony
This service Wanlihang activity is based on“More Than You Care”As the theme,During the activity,The professional service team of Zoomlion will provide free on-site service for customers.,O as to ensure the best performance of the working machine.。The service team does more than just service and maintain the product.,It will also have face-to-face and in-depth exchanges with customers.,Get the customer's needs,Listen to your customers,Provide customers with comprehensive solutions to problems。At the same time, it will continue to promote a variety of after-sales feedback channels to customers.,Recently, Zhonglian Overseas has been launched.“ZOOMLINK”Service application,It is a device intelligent management.APP,The customer is downloading、After registration,Device management via mobile phone。The main features now available include:Personnel management、Self-service repair、Service progress tracking and evaluation function。ZOOMLINThe launch of the application program greatly meets the needs of customers for timely repair and digital management of equipment.。
▲Service Engineer Assemble and Depart
UAE is“The Belt and Road”An important pivotal link in the world,It is also one of the key overseas markets of Zhonglian Heavy Branch.。The Gulf subsidiary registered in Dubai's Jebel Ali Free Trade Zone in 2007 has become Zoomlion's radiation Middle East region.,Collection of administration,Warehousing,Spare parts,Five-in-one central platform for service and logistics。At the same time,It is the first enterprise in the domestic construction machinery industry to set up a spare parts center overseas.,The first overseas spare parts center of Zoomlion is located in the Gulf subsidiary of Dubai.,It has brought high-quality product experience and after-sales service to local customers.。
This Global Service Journey,It reflects the determination of Zoomlion to improve its service level.,It also shows Zoomlion's good corporate credibility and customer-centered corporate values.。Zoomlion is a leading enterprise in the global construction machinery industry.,In the future,Will continue to increase efforts to provide solutions for customers,Establish a more perfect service system,Continue to lead the industry service standards。
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