Helping Customers Succeed Cummins Empowers Customers with Digital Intelligence to Promote Sustainable Development of Enterprises

Helping Customers Succeed Cummins Empowers Customers with Digital Intelligence to Promote Sustainable Development of Enterprises

October 13, 2023

【China Road Machinery Network Original report】In the recently concluded 16th China(Beijing)International Construction Machinery、Building Materials Machinery and Mining Machinery Exhibition and Technical Exchange(BICES 2023)Go,Cummins' multi-fuel engine platform and advanced digital solutions have aroused strong repercussions at the exhibition.,This is an important part of Cummins'diversified power solutions to promote industrial transformation and achieve zero carbon goals.。According to Cummins, Inc., launched to meet the climate challenge“PLANET 2050”Corporate Strategy,Launch for product carbon reduction“Destination Zero”Zero carbon target,A grand blueprint for achieving net zero emissions in 2050。The upgrade of the fourth non-road national product、The unveiling of the multi-fuel engine platform represents another major step forward for Cummins in achieving its net-zero emissions goal.。

Cummins Media Conference Site(BICES 2023)

At the media exchange meeting on the opening day of the exhibition,Cummins senior leaders reiterated their determination to achieve zero carbon emissions and elaborated on the development of non-road products and the strategy to achieve sustainable development.。Zhan Li, General Manager of Cummins East Asia Distribution Division,Ma Ji, General Manager of Sales and Marketing of Cummins China Engine Division,Chen Ping, General Manager of Guangxi Cummins Industrial Power Co., Ltd.,Hong Yun, General Manager of Cummins Digital, and other leaders participated in the media exchange activities.。The media exchange meeting was hosted by Zhao Hongmei, Director of Cummins Marketing Communications Department.。

Cummins leaders attending the media conference

Focus on the long term and respond to China's market competition with localization strategy

According to the second quarter of 2023 released by Cummins,,Revenue reached $8.6 billion during the reporting period.、An increase of 31% over the same period in 2022%,Net profit reached 7.$200 million。

Cummins leaders pose for photos with award-winning customer representatives

The domestic market continues to be depressed.,When the production of some construction machinery mainframe enterprises is difficult,Cummins still maintains a steady momentum of development.。The stability of its development momentum,It's amazing!Talking about the secret of Cummins' steady development in China,Zhan Li, general manager of Cummins East Asia Distribution Division, said.,Cummins in products、Continuous investment in manufacturing and service localization,The manufacturing level has reached the international advanced standard,It has built a tough supply chain system and a continuous and perfect distribution service network.。Cummins is a global enterprise spanning a century.,It has always adhered to the global layout.。In the last fifty years,Cummins has always adhered to the strategy of localization.,Even during the three-year epidemic,And it hasn't stopped.,Including the new high-powered base in Chongqing.、The new factories of Xi'an Cummins were built during this period.。Continuous expansion of investment has strengthened the local driving force of the Chinese market.,It has further consolidated Cummins' supply, production and service capabilities in China.,It has laid a solid foundation for its steady development.。

Ma Ji, General Manager of Sales and Marketing of Cummins China Engine Division, explained why Cummins succeeded in the Chinese market from the four-stage product development and promotion.,That is all for the sake of users.。He made it clear,China's four-stage emission standard is different from any emission standard in the world.,It is a four-stage non-road emission standard unique to China.。Cummins targets the specific conditions of off-road applications and some special application requirements.,Tailor-made。Cummins is in a four-stage product development process.,Fully taking into account the special application conditions in China,Tailor-made emission solutions for users。It not only achieves low emission,At the same time, it also takes into account the relatively relaxed requirements of China's non-road users for fuel quality.,Achieve efficient production。

As the world's leading multi-power solution provider and service provider,Cummins has strong innovation and R & D capabilities,Provide targeted products and services according to different markets and users,And constantly improve and perfect every detail of its industrial chain.,Maintaining its innovative vitality is one of the important factors for Cummins to achieve success and sustainable development in China and even in the global market.。

Adhere to the goal of zero carbon to provide users with multiple power solutions

The theme of this exhibition is“Digital Efficient Green Reliable”。On the Cummins stand.,Except low carbon、Efficient、Non-road products with low fuel consumption except China IV series products,And its newly developed multi-fuel engine platform.。This engine platform can run on a range of clean diesel fuels.、Natural gas、Hydrogen、Low-carbon or zero-carbon fuels such as propane,Not only energy saving and environmental protection,But also has wide application range.,It shows its innovative achievements in the development of new energy.。

Cummins Media Conference Site

According to Ma Ji,Cummins was released years ago.“PLANET 2050”Sustainable Development Strategy,Zero carbon by 2050。In order to achieve the goal of zero carbon,On the basis of maintaining the advantages of traditional energy, Cummins has carried out a diversified energy distribution.,Have developed technologies that include natural gas,、Hydrogen Energy、Electric、A series of alternative or new energy power products such as hybrid power。In America,The 15-liter hydrogen internal combustion engine produced by Cummins has been matched with the cement mixer.,6.The 7-liter hydrogen internal combustion engine and the 15-liter hydrogen internal combustion engine have become the matching customers of the heavy fork.。Cummins will also have joint ventures with Daimler and other companies.,Promote battery manufacturing and supply chain construction in North America。Cummins has done a lot of useful exploration in the use and promotion of hydrogen internal combustion engine.,And achieved fruitful results.。Producing hydrogen、Hydrogen storage、Transporting hydrogen、Technically with hydrogen, etc.,Cummins is a global leader,The accumulated technology in hydrogen energy should soon be applied to construction machinery.。

The application prospect of diversified power products is mentioned.,Ma Ji feels very optimistic.。Natural gas has a great advantage in cost.,In the future, Cummins may introduce natural gas engines for non-road areas.。In order to further consolidate Cummins' leading edge in the multi-fuel field,,Cummins Introduces Multi-Fuel Solution That Enables Common Platform,The design of the lower part of the cylinder head of this engine is similar to that of an ordinary engine.,If you want to change the fuel, just change the combustion intake system above the cylinder head.。The engine caused a strong response when it first appeared at the Las Vegas International Construction Machinery Exhibition in 2022.。By virtue of the experience accumulated in the application and promotion of multi-fuel,Cummins has obvious advantages in multi-energy applications.,It will also lead the trend of new energy reform in the future.。

Let Digital Intelligence Enable Customers to Enhance Product Value in an All-round Way

With mobile technology、Cloud computing、The rapid development of big data and other technologies,It provides the possibility for enterprises to realize digital transformation.。Through big data systems,Manufacturers can not only keep abreast of customer information,It can also understand and master the operation dynamics of the equipment in real time.,This is obviously of positive significance to improve the efficiency of equipment operation.。Cummins was one of the first companies to go digital。The original intention of Cummins to set up an online shopping mall is to get better accessories support for its services.,In addition to improving service efficiency,,It also brings more value to dealers.。Dealers have reported,After using the online shopping mall, the inventory dropped by an average of 40 percent%,Operating costs decreased by 20 percent%,This shows that the digital tools developed by Cummins play a positive role in helping customers succeed.,Whether for the end customer,Or to the dealer orOEMThis is true of all manufacturers.。Cummins is pushing the core housekeeper.,The dealer's information can be seen from the background,When the user's device fails,It can remind the user to make repairs.;When the equipment is ready for maintenance,It can remind customers of timely maintenance.,This is helpful for the user to better use the device.。From a digital point of view,Cummins obtains data through low-cost solution,Empower customers through data,Help customers succeed。At present,The company is exploring more ways to cooperate to promote the popularization and application of digital tools.。

AtBICES 2023,Held by Cummins“Zhenxin Service Excellent Customer Practice Award”Award ceremony

Some people think that Cummins is using digital tools to help enterprises transform and upgrade.,In the view of Hong Yun, general manager of Cummins Digital,Cummins is using digital tools to drive more accurate product iterations。He pointed out,Cummins positioned digitization as an upgrade of engine technology or an improvement of the entire power system.,Each technology must first meet regulatory requirements in the process of iteration.,Digitalization is certainly no exception.。In his opinion,On the premise of meeting the regulations,But also to better empower users.。Talk about the difference between before and after,Hong Yun said:“Big data is the first to enable us to develop.,Empower us to do service after development。This upgrade is different from the past.,Non-road start post-treatment,These trainings on service technology are very challenging.。”He pointed out,For digital tools, we should actively learn,Only in this way can technicians grow faster.。Cummins' product iterations compared to other industries,The advantage is:Other enterprises use big data mainly to collect customer information.,Cummins analyzes and processes the collected data.,Empower customers more easily through digital tools,“So that every customer can get technical support.,This is our advantage.。”Hong Yun emphasized so much.。

Nowadays,Digitalization has permeated Cummins' production、Sale、Every aspect of service,Help the factory manage the equipment、Reduce costs,Achieve better operation。Cummins mobile terminal is designed with full consideration of the user's usage habits.,It is easy to save oil、Easy to travel、Three features of easy upgrade,Not only is the reliability very good,And it runs fast.,Software can be continuously upgraded,It is very convenient for users to use.,I really did it“Often used and always new”。

Future,Cummins will work with partners,Further introduce the advantages of Cummins and digital technology service into the comprehensive management of customers.,Make the engine power system more“Intelligence”,Deliver more value to end users。

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