General Manager Yu is the head of Yancheng Dayang Machinery.，Mainly engaged in indoor demolition business，Have more than 10 Xugong micro、Mini excavator，It is a loyal customer of XCMG excavator for many years.。

Recently，The agent of XCMG Excavator Yancheng Hanchi satisfied General Manager Yu.“Micro”Wish，Assist General Manager Yu in organizing a parent-child study tour，Entering Yancheng Hanchi to Experience the Heavy Equipment of a Big Country。

In fact，Satisfy“Study tour”The wish is just a microcosm of XCMG's excavator meeting General Manager Yu's needs.。

From becoming attached to XCMG excavator，To career development.，General Manager Yu, one by one“Micro wish”，Get positive response and satisfaction from XCMG excavator，“Service China trip”，“Value Experience Wanlihang”，Continuous differentiated value delivery，Helping General Manager Yu's Dayang Machinery truly become Pentium“ Ocean ”。

Coming up，We listened to General Manager Yu talking about the spray of this tiny wish in the galloping ocean.。

“The first time”Cooperation

“This time I received a notice from the school.，Parents can take advantage of study tours.，Tell me about your work.，I immediately thought of cooperating with XCMG excavator Yancheng Hanchi.。”

“The first time”Behind，It is the trust between General Manager Yu and XCMG excavator that has been honed by time.。

At“BigGTasting officer”In the interview of the column.，General Manager Yu once said，The first batch of 20-ton models rolled off the production line of XCMG in 2008，It's for your own use.。For many years“Running-in”Medium，General Manager Yu also felt the sincerity of XCMG's excavator.。

“（Yancheng Hanchi agent）The policy is flexible，Lease additional equipment，A phone call，Pull the car over first.，Work first，Slowly perfect the procedures.。The policy is good，The service is better。”

Build“Full life cycle”Value experience

In the off-site interactive session，General Manager Yu is with the staff of Yancheng Hanchi.，Teach the students to operate the excavator by hand.；In the course of research and teaching，General Manager Yu usesPPTFocus on the students about the social responsibility of XCMG excavator.，Rush in an emergency、The first line of rescue。

Yancheng Hanchi responsible person said.，This study tour.，It provides new ideas for diversified services.，Customers can talk to friends、Children participate in rich and interesting offline activities，Communicate with like-minded peers。

Other than that，Yancheng Hanchi is also constantly building.“Full life cycle”Value experience，Include product experience、Equipment sales、After-sales service、Supply of spare parts、Diversified services such as operating lease。

“Improve as needed”Complete set of services

When asked about the highlights of the whole study tour，General Manager Yu said，“XCMG excavators provide me with complete sets of products for demolition，This study tour also provides a complete set of activities.，Everyone is constantly communicating in the group.，Details of improvement activities，This makes me feel deeply.。”

“Service improvement based on customer needs”，Reflected in all aspects。In the customer symposium organized by Yancheng Hanchi，General Manager Yu has expressed the demand for underground unmanned demolition excavators.，The technicians of XCMG excavator also began to provide General Manager Yu with corresponding products for trial.、Upgrade。

“People can't forget their ancestors.，Don't forget your roots，I was born with me.、Growing place names named Ocean Machinery”，This is the original aspiration of General Manager Yu.，And“Customer-centric，Meet customer needs，Pursue customer satisfaction，Differentiating Customer Perception of Value”It is the original intention of XCMG excavator.，A small wish can eventually converge into an ocean.，The original aspiration remains unchanged，Forge ahead。