To carry out the service tenet of Engineer Liu“Serve the users wholeheartedly”,Customer-oriented,Caring and understanding the needs of customers;Empower as a means,Support and help customers create value。Liugong Small Construction Machinery Co., Ltd. on August 1, 2023-On 31 December, the theme was launched“Serve with heart、Walk with you”Small Construction Machinery Service Month in 2023。
The service staff of Engineer Liu listened to the needs of customers with,For the purpose of improving customer satisfaction,Free door-to-door health check of vehicle equipment、Maintenance、Eliminate the hidden trouble、Operate on the customer、Maintenance training。For the needs of different customer groups,Conduct differentiated visits,In-depth understanding and collection of customer suggestions and needs。
In this service month activity,,Liugong service personnel visited 87 vehicles.,Have a better grasp of equipment status information,For different technical challenges,Give professional guidance and provide better and more specific solutions,Help customers solve problems at the first time。
The first phase of the service month has been successfully completed.,The service team of Liugong will bring the support and recognition of customers.,Continuous improvement of service work,So that every customer can feel the care of Engineer Liu's service.。
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