Recently，A cold wave swept across the country，Many places in the north are affected by snowstorms.，As a result, the freight logistics industry has entered“ Difficulty ”Pattern。The cold air is menacing，Complex road conditions in rainy and snowy weather、The vehicle breakdown caused by the cold wave makes the freight road particularly difficult.，Many truck drivers are stuck on the highway because of traffic jams.，Faced with a shortage of cold-proof supplies，Food、Insufficient drinking water and so on.，And even threaten their lives.。

The cold wave is not chilling，“Relatives”On the move。Sinotruk always cares about card friends.，Urgent“Relatives”Urgent，Pay attention to the difficulties faced by card friends under the cold wave，Push out“Sinotruk‘Relatives’Warm service activities for parking failures in rainy and snowy weather”，Join hands with card friends to fight against the severe cold，Escort for card friends。

Companion“Relatives”It is no longer difficult to break through the snow and walk against the wind and cold wave.

December 13, 2023—31 days period，Sinotruk Targets Tibet、Qinghai、Xinjiang、Gansu、Ningxia、Inner Mongolia、Hebei、Henan、Shandong、Heilongjiang、 Jilin 、Liaoning、Shaanxi、Shanxi、Beijing、Tianjin and other provinces，Carry out multiple escort operations，Provide free outgoing service for customers、Battery testing services、Vehicle tire and chassis suspension inspection、Freezing point detection of antifreeze、Emergency food, etc，Starting from the actual needs of card friends，Take multiple measures to escort winter transportation，Show the sincerity of the enterprise。

It is worth mentioning that，During the event，Sinotruk customers, whether on or off warranty，In case of shutdown failure，Anyone who calls Sinotruk 4001-888-666 hotline，All can enjoy free outgoing service.。Affected by this cold wave，The temperature in some areas dropped sharply.，Sinotruk is Qinghai、 Tibet 、Xinjiang、Ningxia、Gansu、Inner Mongolia、Heilongjiang、 Jilin 、Customers in extremely cold areas such as Liaoning are provided with free rescue cotton coats.、Quilts and other emergency thermal supplies，Winter temperature“Lost”，Sinotruk“Relatives”Stay together warmly。

Who says there is no plan for the cold weather?？Let the warmth come.“Relatives”Heart

Heavy snow fell in the north，Sinotruk National“Relatives”The service station is actively preparing for war，Go all out to ensure customers' smooth driving in snowy days、The operation is smooth。In Sinotruk“Relatives”Under the support of efficient service dispatch and Sinotruk Intelligent Communication，The after-sales service personnel of Sinotruk take the rescue call as the order.，Rush to the scene，They did not bother to brush the falling snow from their bodies before they went to work.，But do not forget to send convenience food to customers.、Drinking water、 Quilt with cotton wadding 、Heater、Special oil and other materials，Customers are deeply touched by the feeling of sending charcoal in the snow.。

In Hebei、Shandong、Xinjiang、Tianjin、Ningxia and other places，After-sales service personnel of Sinotruk are busy with rescue day and night.，He even worked overtime in the low temperature at night.，Use professional、 Sincerity 、Thoughtful service in exchange for customer satisfaction smile and sincere praise。In addition，National Service Stations Actively Prepare for a Rainy Day，Take the initiative to provide customers with driving tips in snowy days，Help“Relatives”Prevent trouble before it happens，Efficient completion of transportation tasks。

“Relatives”Home Landing Creates a Warm Post Station on the Road for Card Friends

Due to the special nature of the work，It is normal for truck drivers to take their cars as their homes.，Often faced with difficulty in eating、It's hard to rest、Many inconveniences such as difficulty in cleaning，Under the attack of the cold wave，Their situation is becoming more and more difficult.。2023，Sinotruk“A home for loved ones”Formally established，Committed to improving the survival status of card friends，Enhance the happiness of card friends on the road。At present，Sinotruk“A home for loved ones”Already in Lanzhou Minxian Service Station、Yongchang Xinxing Service Station put into operation，This cold wave passes through，A lot of card friends who can't go home.“A home for loved ones”Enjoyed free accommodation.、Complimentary meals、Free bath、Laundry and other warm services，Like a spring breeze in winter.，Feel the warmth of home。                                                                                           

China Heavy Truck is the first commercial vehicle enterprise to obtain the national seven-star service certification.，Always maximize the value of the whole life cycle of customers with ceiling-level service standards。In recent years，“Relatives”The service continues to increase，Bring customers an upgraded after-sales experience，Escort customers' worry-free operation。Sinotruk based on deep customer insight，With hard core product strength+Strong post-market wins terminal trust，Sales performance is rising steadily.，2022-Domestic Heavy Truck Sales Continue to Lead in 2023，Continuous accumulation of brand value，Become the real industry leader。

Conclusion：Even if there is a cold wave.，Sinotruk“Palace level”Guarding becomes the warmest card friend、The most powerful dependence。The place where Sinotruk vehicles travel，There is“Relatives”Service，Have a heart-warming experience beyond expectation，Keep Spring Forever“Relatives”In the heart。