An international ore terminal located in Tianjin Port，Annual throughput up to 7000-80 million tons，Dozens of Volvo loaders are used to load and unload materials at this dock.“The main force”，Be busy in an orderly way every day，The performance of every loader working here must“Steady as Mount Tai”，This also means that Volvo needs to provide better service.，In order to meet the production needs of customers。

Aerial photo of Tianjin Port International Ore Terminal

Volvo loader under construction at Tianjin Port International Ore Terminal

“Our dock has a lot of work every day.，Each construction link is interlinked.，Moreover, the loader is involved in the cabin operation.，The working time is about 12 hours a day.，Working conditions are very challenging，The quality and service guarantee requirements for loaders are extremely high.，So we trust the Volvo brand more.。”Qi Jizhao, director of mobile machinery and equipment at the international ore terminal, said.，More than ten years of cooperation，The performance of Volvo loaders and can be called perfect service.Service，Won everyone's approval.。

Qi Jizhao, Director of Mobile Machinery and Equipment of an Ore Terminal in Tianjin Port

Original parts from Volvo

Ensure efficient operation of the terminal

Make the wharf mobile machinery into one.“Iron Army”，It is the goal of Qi Jizhao's work.，So，The equipment performance is stable，High attendance is particularly important.，In order to reduce the failure rate of equipment on-line construction，Affect the overall operation efficiency of the terminal，Qi Jizhao said，Volvo loaders during routine maintenance，Always adhere to the use of Volvo original parts。

On the dock“Ready to go”A Volvo loader

Volvo Genuine Parts Keep Equipment Performance at Its Best

“The quality of Volvo original parts is very good.，Take the hydraulic tubing for example.，The service life of Volvo's original oil pipe can be used for three to five years.，Those non-original oil pipes may be damaged after one or two years.，Thereby greatly increasing the maintenance time and the use cost.，And affect the overall construction efficiency.。”Qi Jizhao said，Through years of experience，He felt that the original parts of Volvo were better than those of other factories.，Better value for money！

Volvo Loaders Win Customer Recognition for Performance and Service

In Qi Jizhao's opinion，Ensure the efficiency of the ore terminal、Run smoothly，Is the most important thing。If you want to save a little money, use accessories whose quality is not guaranteed.，Affect production efficiency，No different from“Pick up the sesame and lose the watermelon.”。

Volvo loader working on the bottom of the cabin

“In the case of the loader piling up material in the bottom of the hold，If there is a problem with the loader，I can only lift this loader out.，Change another loader to work.，It will take a lot of time.，Seriously affect the continuity of production operation，Our job is to try our best to avoid such a bad thing.。”Qi Jizhao said，Insisting on using original Volvo Loader parts will ensure that the equipment is in better condition，Lay a good foundation for efficient construction of the wharf。

Volvo service is worry-free

Professional, timely and trustworthy

Volvo loader because of its flexible operation，The cab is comfortable，The work efficiency is high，It is more popular with operators at the dock.。In Qi Jizhao's opinion，Volvo loaders can be trusted at this terminal，In addition to better equipment quality，Volvo's service is exceptionally good.，It has also played a vital role in it.。

Volvo service engineers carefully maintain and inspect the equipment

“We have Volvo resident service engineers here.，In terms of daily maintenance of equipment，They are very serious and responsible.，Be able to troubleshoot in advance，Prevent trouble before it happens，The equipment failure rate is greatly reduced.，”Qi Jizhao said，Timeliness of service、Professionalism and so on，Volvo's performance is impeccable.，Excellent。

Volvo service engineer for the terminal“Iron Army”Escort

“Our company has cooperated with Volvo for more than ten years.，We are very satisfied with Volvo's service performance.。”Qi Jizhao said，Thanks to the help of Volvo service engineers，The daily performance of Volvo loaders at the dock is very strong.，And it has a long working life.，Many Volvo loaders have been used for 10 years.，Performance is still stable，Active in the front line of construction，It creates great value for the company.。

Volvo Service Continues to Create More Value for Customers

It is because of Volvo's outstanding performance in service.，The International Ore Terminal trusted the service outsourcing business of the loader to the Volvo service team to handle.。

“Volvo Loader is a good assistant for efficient operation of our dock.，Future，I hope the company and Volvo will continue to support each other.，Strengthen cooperation in various fields。”Qi Jizhao believes，With the help of Volvo，Company to create first-class mobile machinery operations“Iron Army”It will get twice the result with half the effort。