Support XCA3000! XCMG after-sales Li Xiaohao's long-distance raid saves 180,000 yuan for users!

Support XCA3000! XCMG after-sales Li Xiaohao's long-distance raid saves 180,000 yuan for users!

January 22, 2024

After 2024,Xugong has strengthened in an all-round way.After-sales serviceJob,Strive to do so for users.Timely response“One car, one yard.”Begin to gradually implement the deployment,The owners who bought new cars during this period must have found out.,Take one in every car.Exclusive QR code,If you need vehicle repair and other services,It only needs to scan the two-dimensional code.“Report for repair with one key”AndWithin 10 minutesAfter-sales personnel will contact you on their own initiative,Is it much more convenient??In addition, there is no need to worry about the old car users who have not pasted the two-dimensional code.,Xugong is in the processCarry out old car labeling work in an all-round way,Please wait patiently.,Or you canInitiate contactLocal XCMG after-sales staff or sales staff can help you paste the code.,“Report for repair with one key”The function has been widely praised by users recently.,A user in Ningxia raised his thumb to this function.!Say it happily“Scanning a code saved me 180,000 yuan.”


XCA3000 Galloping Deep in the Desert
Speaking of the Gobi Desert in Northwest China,It is not only rich in oil and gas resources.,There are countless moreWind farmConstruction is also in full swing.,In the future, the northwest desert will become the most important energy base in China.,XugongXCA3000AsWorld's largest wheeled crane,CollectedChina's highest scientific and technological strengthAll in one,Just press the button.,JustAutomatically realize winding and unwinding of the coil field、Cylinder tension、The mechanism is locked、Super-lift fixed-length tensioningAnd other functions,Easy and comfortable to operate,Although the physique is very big.,But in the open and flat desert Gobi,,It can also be likeGallop like a fine horse,Take it easyLift the 190-ton wind turbine to a height of 175 meters,No pressure!Users in Ningxia purchased one last year.XCA3000 is dedicated toGobi desert in NingxiaDry Wind Power,The user in Ningxia told us a very touching story.,Said there was a little problem with the car once.,It's easy to fix.,But where they're working.Deep in the Gobi desert,Only at nightThe starry sky, the Milky Way and the howling of wolves.,The nearest city is also here.200 kilometersOutside! 

Report for repair with one key、Quick response

UseXCA3000 dry wind power is a big project.,One day's delay is.Tens of thousands or even hundreds of thousands of costs,The user thinks that the car has“Report for repair with one key”Two-dimensional code,Can10 minutesRespond,So he quickly scanned the code to apply for repair.“It was 12 in the morning.,So I didn't expect XCMG's after-sales service to respond to me in 10 minutes.,I think I'll talk about it tomorrow.,The result is only passed.Five or six minutes,The after-sales service contacted me.”The user remembers the scene of that day.,Still very touched,“We were in the Gobi Desert.,The after-sales staff of XCMG is at least far away from me.Hundreds of kilometers,XugongLi XiaohaoThe master is very responsible,He said he would come right away.,At that time, I heard that he came overnight.,Very touched”

A long-distance raid、Practice two-heart service

Although hundreds of kilometers away.,But fortunately, there is almost no traffic on the road in the Gobi Desert.,Li Xiaohao, they can run at a high speed all the way calmly.,Unimpeded,So they arrived at the scene in less than three hours.,The time at this moment isAround three in the morning,After some examination,Li Xiaohao soon discovered the problem.,So it isFault of a small part on the winch motor,Although it only takes 5 minutes to replace parts.,But they came here this time.,He did not carry the parts.,Even the user advised him to fix it tomorrow.,Have a good rest tonight,But after all, a day's delay isHundreds of thousandsThe cost of,Even if the user can afford it.,But Li Xiaohao doesn't want users to lose.,So a surprising decision was made.——Go back and get the parts immediately.!The user was very surprised,Another round trip.,In totalSix hours,It was nearly morning.Nine o'clockLeft and right,Li Xiaohao's car finally appeared on the distant road.,The workersJump for joy,Finally, I didn't delay today's work.,The user said excitedly.“You saved me 180,000 in costs.!”Li Xiaohao was not allowed to go back that day.,Barbecue together in the Gobi Desert after work in the evening.,Users scan Li Xiaohao and code“Report for repair with one key”Thumbs up!

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