The winter solstice gives birth to Yang，The law of the year turns。2023，Wittgen China Continues to Struggle，Forge ahead，On the way forward，Have the baptism of wind and rain，There is also a heavy harvest.。2023 is accompanied by the universal implementation of the fourth national emission standard for non-road mobile machinery.，Operation and maintenance of the customer's equipment for the new model of the fourth national standard，There are many training needs in the application of new technologies and the implementation of solutions for road construction operations.。

Wittgen China Technical Support and Training Department“Close to customers”As one's own duty，Help machine owners to enhance industry competitiveness，Reduce operating costs，Customer-oriented，A total of 137 offline training sessions were held by agents and internal staff.，The number of participants reached more than 4200.。Carry out 58 online training sessions，The total number of participants reached more than 2700.。

The reserve of skills and knowledge lies in the accumulation in peacetime.，Wittgen China continues to launch on the enterprise WeChat public account and Tik Tok.With product application、Use skills and operation maintenance-based explanation micro video 34。

Take a long-term view，Make progress while maintaining stability

Guided by the Wirtgen Group Training Framework，Wirtgen China Technical Support and Training Team is based on long-term development。

In the process of training plan design and training implementation，Fully consider the skill development and personalized needs of the training group，Created a progressive, progressive training framework。Through the step-by-step training content and personnel skills development path settings，Steadily improve the number of clients、Skill level of equipment managers and service personnel。

 

After-sales service personnel training-The necessary guarantee of being close to customers

Reliable technical level、Standardized and thoughtful service consciousness，It's Wittgen China“Close to customers”An important manifestation of，It is also to build stability.、One of the important goals of a sustainable service team。

2023，The technical support and training team has conducted a series ofFor Dealer Service Engineer、Special subject training for accessories sales staff：Including Wirtgen Group new aircraft training 、Offline National IV Engine Foundation and Troubleshooting Training 、Dealer Service Engineer TTT Advanced training、There are dozens of advanced training sessions for service engineers.。

Offline training is a more direct face-to-face knowledge transfer.，Especially in the 58 sessions of agent resident training.，Through targeted training，The effect of communication and exchange of skills and knowledge has been strengthened.，The thorny problems faced by service personnel were solved in time.，At the same time, it also consolidates the business foundation of service personnel.，The service quality is improved.。

Online training，Highlight the dissemination speed and timeliness of skills and knowledge，At the same time, it is supplemented by online question-and-answer exchanges.，Complementary advantages with offline training。In 2023, the organization carried out the preliminary and in-depth training of the four new models of the Wittgen Group.、Special customized training、More than 50 sessions of special training on spare parts sales。

 

Customer operator training-Fficient application of beneficial equipment

There is a responsibility.，Shoulder with the profession；There is a trust.，Carry with due diligence。2023，The Technical Support and Training Department has organized 59 customer training sessions based on the theoretical knowledge of operation and maintenance.。

In Custom Training，Focus on customer needs，It's strengthening the hand、The theoretical knowledge of equipment management personnel or maintenance personnel is accumulated.，Expand its application skills and operation skills，The total number of trainees reached more than 3500.。

In 2023, Wittgen China also launched operator training camp activities one after another.。Operator training camp tailor-made training courses for customer operators，Through centralized training，Practical operation and skill assessment after training，While improving the skill level of the operator，It can also assist enterprises in training and reserving skilled personnel.、Industry experts。

Become an industry expert，Get a star rating，Operator Training Camp 2024 2-The March course is now available，Already in hot recruitment，Interested Uyghur fans can click on the link for details of the registration.。（2024 Wittgen China Operator Training Camp 2-The course was announced in March）

Send off the years in the struggle，Create brilliance in hard work。The year 2024 is coming.，Wittgen China Technical Support and Training Department will continue to work under the leadership of the company.，Adhere to “Close to customers” The idea of，Carry the vitality of spring，Have a dream，With everyone，Keep climbing and breaking through，Towards a new starting point。