In the pursuit of excellence,Service is the soul of an enterprise,Talent is the cornerstone of an enterprise.。XCMG Road is well aware of this.,Always committed to improving the professional level of service personnel,Improve their efficient and efficient service skills.,In order to cultivate“One specialty and many abilities”Compound service talents.Team,To meet the market service needs of XCMG's complete road construction and maintenance products。
Facing the constant changes of the market and the continuous iteration of product technology,XCMG road service team stands at the forefront of the industry,With a far-sighted perspective,Specially formulatedWinter Service Training Assessment Plan。The implementation of this plan,It can not only improve the quality of service team members in an all-round way,It is also a firm commitment to the service quality of Xugong Road.。
The training plan has clear objectives.:First,For service personnelMaintenance capability and technical levelConduct a comprehensive assessment,Define the level of skill service ability.;Secondly,Pass the technical level assessment,Quantify the service personnelService capability。This plan not only covers direct service personnel and dealer service personnel.,It also goes deep into the training of drivers of customer equipment.,Ensure that every service link is carefully cared for.。
The time plan is in order,From November 13, 2023 to January 27, 2024,Study and practice for nearly three months,It ensures that every service personnel can get full growth.。The training content is carefully designed.,According toProduct lineIt is carried out in modules,Theory and practiceCombine,So that each service personnel can fully grasp the knowledge of various equipment.。
So far,This training is in addition to regular theoretical and practical learning.,It has also been invited to carry out a number of user training.。It also contains:Special training for customers and operators of road roller paver、A big customer“Pressing, spreading and milling”Special training for operators, etc.Diversification、PersonalizationCustomized training content for,It ensures the pertinence and practicability of the training.。
It is believed that the service team of XCMG Road will pass the implementation of this training plan.,Will be based onMore specialized skills、Better service levelGive back to our customers,Provide customers with better quality、More reliable service。On the road ahead,The road service team of XCMG will continue to upholdMajor、Innovation、ExcellenceThe idea of,Strive to stand out in a highly competitive market,Win the trust and satisfaction of customers!
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