Service Pioneer Travel | Three times a day, tireless continuous rotation

Service Pioneer Travel | Three times a day, tireless continuous rotation

February 18, 2024

Liao Shuilong,Sany Crane Intermediate Service Engineer,Enter the industry in 2022,At present, he is responsible for the maintenance of truck cranes in Shanghai.。

Last November,As he was busy, he received a call for 50 tons.。The original equipment was used to lift cement blocks at the construction site in Qingpu District, Shanghai.,But suddenly move slowly.。The situation is urgent,Liao Shuilong immediately transferred。Due to the strict control of the construction site, vehicles can not enter.,It took him half an hour to get to the equipment with his kit on his back.,Fault diagnosis began before he could rest his feet.。

It turned out that the customer accidentally pressed the tortoise gear by mistake.,Liao Shuilong skillfully adjusted the speed of the equipment.,Soon the equipment returned to normal.。He did not leave immediately after the fault was removed.,Instead, he carefully explained to the customer the operation and solutions that are easy to be touched by mistake.。

Just finished processing here.,Haven't had time to eat lunch yet.,Liao Shuilong's phone rang again.。A customer in Songjiang District reported that there was no action in the rotation of the equipment.。In order not to affect the construction progress,He set off again.。

When he arrived at the scene, he quickly began to check.,It is found that the equipment has been used for a long time.,The rotary valve needs to be replaced.。So he immediately contacted the spare parts department.,While waiting for parts,He received another call from a client in Pudong.。 No way out ,Liao Shuilong can only immediately contact the surrounding colleagues to take over.,After handing over the work at hand,,He drove to Pudong, 50 kilometers away.。

The sun rises in the east with the first rays of sunlight.,The curtain falls on the sky and the stars are scattered.,Continuous work and non-stop footsteps did not dispel Liao Shuilong's enthusiasm.,On the contrary, he is getting more and more energetic.。

In order to gain experience,Liao Shuilong speeds up his pace to adapt to the fast pace of Shanghai.,Dive into the sea of cranes day and night,In the days of daily maintenance and dealing with customers, ignorance and childishness gradually fade away.。Clients in Shanghai are not prejudiced by his youth.,Instead,Because he's always available,Serious, responsible and appreciative。

Liao Shuilong interprets it with practical actions and business abilities. “All for the customer”The concept of service,He said:“I'm still young,Shanghai has unlimited opportunities for me to make a living.,Service work is not once and for all.、An immediate effect,A little busy and a little enriched can help me improve myself.。”

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