To improve service efficiency，Recently，“Make customers more satisfied and win 2024”The first symposiums have been held in Shijiazhuang、Jinan、Guiyang、Shanghai、Tianjin、Changchun、Xiamen and other seven regions were successfully held，The follow-up will continue in 33 centers across the country.。The service promotion symposium held by Weichai aims to publicize the new service policy.，Collect feedback on service issue，Training service skills，Enabling Service Channels，Make customers more satisfied。

Meeting summary service basic operation，Share service planning and direction，In-depth interpretation of the service policy in 2024。2024 will be a year of significant improvement in Weichai's services.，A year of comprehensive transformation and upgrading of services，The customer service center will implement the responsibility system of service area.，Deep into the front line of service channels，Find problems in time，Solve the problem quickly，Develop differentiated policies，Help channel drainage、Promote，Create a new benchmark for excellent service，Make customers more satisfied。

During the meeting，The customer service center also conducted market visits and research.，For the head big customers in the region、Visit dealers and service stations，Gather feedback on issues，Timely response to customer needs，Improve customer satisfaction。