Spring Warm Huaxia Affection for Customers | XGMA's Precise Service Helps Customers Start Work Efficiently

Spring Warm Huaxia Affection for Customers | XGMA's Precise Service Helps Customers Start Work Efficiently

March 05, 2024

Spring warms China,Affection for customers。Since the beginning of spring,As all parts of the country have set off a wave of construction.,XGMA upholds“Serve customers wholeheartedly”The idea of,At the beginning of the year, they quickly mobilized distribution service technicians from all over the country.,Form special services in various regions“Vanguard team”,Go deep into the construction site, factories and mines,Carry out a precise service inspection campaign aimed at helping customers start work efficiently,Provide solid backing for customers to start construction。

Whether in the snow-covered white mountains and black waters,,Or in the Yangtze River Basin in the chilly spring?,Or is it in the northwest, which is still shrouded in cold?,The service technicians of XGMA are always full of enthusiasm and professional service.,Demonstrated superb skills and professionalism.。Everywhere.,They always serve with professionalism.,Carry out for each XGMA machinery“Nanny-style”Deep patrol inspection,Careful inspection and maintenance,Ensure the equipment is in good working condition。

Strictly follow the work flow,Carry out all-round maintenance

Recently,The service team arrived at the construction site of a mining area in Northeast China.,Many XGMA electric loaders are busy in a tense and orderly manner at the scene.。As a green energy revolution in the industry“New forces”One of the representative models.,XiagongXG958EVElectric loader has become a star product in the mining area.,Since entering the mine at the end of last year,It is highly recognized by users for its excellent and efficient work efficiency and stable and reliable performance.。At the job site,XGMA service technicians are not afraid of the cold.,In strict accordance with the requirements of the workflow,Carry out more than 20 omni-directional projects for vehicle performance“Physical examination”,Timely replace wearing parts such as bucket teeth.。

And in the Guangdong area where spring is warm and flowers are blooming,The service team follows the marketing team closely.,Take the initiative to serve ahead,Carry out special empowerment training for the operators of new car delivery,Improve the control ability and maintenance level of driving XGMA equipment。At the same time,The service team also actively responds to the needs of large customers.,Carry out stationary tracking service from time to time,For mechanical equipment that may be abnormal,The technicians are the first to repair.,Make the equipment work normally in the shortest time.,A New Year for Customers“Guarantee the construction period,Keep the schedule”Escort。Usage habits of slave equipment、Precautions for daily maintenance,To difficult and complicated diseases.“Symptomatic treatment”,The service technicians of XGMA go everywhere.,Always in-depth communication with customers and operators,Give all-round guidance。Customers and operators also take the initiative to provide services to XGMA.,Gave a high appraisal.。

A customer from Baotou, Inner Mongolia, said.,XGMA is an old brand.,The equipment is reliable and durable,And that operation efficiency is high,The service is timely and convenient,Solve our worries.,So that we can focus more on the progress of the project.,Trustworthy!

Hold on“Be anxious for the customer”Spirit of professional service,XGMA will continue to keep up with the market demand,Continuously improve the quality and level of service,To provide customers with better quality、Reliable service,Achieve co-creation and sharing,Create greater use value。 

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