The seasons change constantly.，Non-stop service and care！Shan Tui“2024 Paving and Milling Service Guarantee in Action”The special customer care activity was officially launched recently.，For users all over the country，Check maintenance equipment，Collect customers' opinions，Provide all-round intimate service for customers with practical actions。

▌Adhere to“Customer satisfaction is our aim”Core values，This customer care activity team is Shantui Customer Service.、Manufacture、Quality、R & D and other multi-department personnel，According to the distribution of Shantui products，Plan the best route to visit，Make sure you don't miss a device。Paving of customers during the visit、Carry out a comprehensive and meticulous inspection and maintenance of the milling equipment，Ensure that the equipment runs smoothly during the cycle.，Ensure product attendance remains high。In addition，This activity will also focus on recording the difficulties in the construction of customers.，Listen to the Voice of Good Customers，Take the personalized needs of customers as the improvement point of the next product upgrade.，Quickly and accurately meet customer needs，Design better products that meet the actual needs of customers.，Create greater value for customers。Let customers truly experience“Make construction easier”Advantage of product differentiation。

▌The first stop of Shantui Caring Tour came to Luoyang, Henan, the ancient capital of the Central Plains.，The customer is a hardcore Shantui user.，It owns a number of Shantui equipment.，These devices play an indispensable role in daily production.，Save fuel、Efficient、Reliable product differentiation，It has brought considerable wealth and value to customers in engineering projects.。The service engineer had an in-depth discussion with the customer.，Asked about current device usage，Understand the working condition adaptability of the equipment，Listened to customer comments and suggestions。

▌The service team carried out a comprehensive and meticulous inspection and maintenance for the customer's host equipment.，Check the use of the whole vehicle in advance，Adjust the equipment to the best condition，Ensure better equipment attendance。During this period, service technicians also focused on explaining and training the problems raised by customers and the characteristics of the equipment.，It ensures that subsequent customers can use the equipment more simply and efficiently.。

▌The customer said in the exchange，Since the establishment of the company,，It has established a long-term and stable cooperative relationship with Shantui.。24-hour service hotline does not close to bring more convenience to customers，“15-minute response、Arrive in 2 hours、24 hour problem resolution”Service commitment，Let them have more confidence in project construction.；Over the years，Shantui equipment has demonstrated excellent performance and reliability on the construction site.，It has brought considerable economic and social benefits to enterprises.，And look forward to more cooperation with Shantui in the future.，Achieve a new trend of long-term and solid two-way win-win development。