Spring is in full bloom，Service warms people's hearts。Since the beginning of the year，Liugong launched a series of activities to serve Wanlihang in 2024.，At present，Patrol inspection team composed of Liugong service personnel，The visit covered 30 provinces and cities across the country.、Autonomous regions，Linkage with more than 100 service outlets，Serving nearly 400 customers，More than 2000 sets of patrol and maintenance equipment。

Enjoy the service，Enjoy carefree

Liugong Loader Business“Enjoy the service，Enjoy carefree”As the theme，Strive to create customer-specific worry-free operation experience，Conduct in-depth research on customer needs and equipment history issues in the early stages of the event，Ensure accurate interpretation and professional advice in face-to-face communication。At the same time，Engineer Liu also customizes a full range for each high-end customer.、Professional Equipment Solutions，Design maintenance scheme and improvement measures for special working conditions。

Relying on intelligent electronic control and remote digital service technology，Liugong service engineer monitors equipment status in real time，Early warning of abnormalities，Enable remote troubleshooting and software upgrade（OTA），Minimize downtime，Prolong the service life of equipment。Supported by powerful technical support background，Service team can establish quick feedback and technical communication channels at the first time，By listening and collecting dealers、Customer feedback，Timely establishment of technical support team，Respond quickly to customer needs，Solve all kinds of technical problems immediately，Continuous optimization of product development and technical quality。

In order to improve service quality and efficiency，Liugong loader service has also started.“Project Houlang”，National service engineers set off a learning boom，Through theoretical study and practical exercises.，Help Liugong Loader to Improve Quality Service。

Care for patrol inspection Worry-free start

Liugong excavator business has been launched.“Care for patrol inspection Worry-free start”Excavator service activities，Conduct a comprehensive review of the equipment“Physical examination”、Routine maintenance、Project training、Propaganda of safe and standardized operation, etc.，And collect customer feedback，Provide customers with all-round、Multi-dimensional quality service。

The land will be measured with firm steps.，Interpreting the original aspiration with sincere service。In Yunnan，A customer has purchased more than 20 Liugong excavators.，He also praised the intimate service of Liugong's service staff.；In Henan，The customer raised the confusion in the daily work of the equipment.，The service staff gave a professional explanation.，It also supplements the precautions and daily maintenance instructions during the use of the equipment.；In Guizhou，The service personnel introduced the one-key scanning code repair service to the customer in detail.，Help customers efficiently complete equipment warranty，Save time……

Trend of equipment，What the customer needs，The direction of service。Engineer Liu has always been committed to the concept of creating value for customers.，Innovative service mode，To provide customers with better quality、Efficient service experience，Create a first-class service brand in the industry！