On the Way to Dream
It's hot and hot
Xu workers on all fronts
I'm using it“Hot”Persistence
Realization“Piping hot”A dream
“Piping hot”Worker Xu
“Your way,Our responsibility”。He has been engaged in road product service for over 20 years.,He relies on excellent technology and first-class service.,Create value for customers。
He,He is a model worker of Xugong.、Product Service Engineer of Road Division——Yang Lei。
Not afraid of hardship,He's the client right now.“Reassurance pill”
Asphalt paving,In the process, the temperature of asphalt is as high as seventy or eighty degrees.,It's like staying“ Stove ”Generally speaking,It is the most difficult in pavement construction.“Boil”A pass,It is a test of equipment stability.,The construction side also has almost perfect requirements for accuracy and quality.。
In Henan、Many construction sites such as Guangxi have been running around.,Yang Lei has only one idea.,It is to ensure on-site construction.,Create value for customers。
Speaking of Yang Lei,Customers are laughing.:“If he's here.,It's like we're being reassured.。”Traffic at the construction site is blocked、Poor construction conditions,But he lived there for more than 200 days.,Live and eat with the operators every day.,24-hour follow-up guidance,Ensure smooth and efficient operation of equipment,High-quality paving completely exceeds customer expectations。
In which direction does the aggregate flow?Whether there is a shortage of materials?……Keep a close eye on each paving operation process,Yang Lei according to different working conditions,A set of standardized service process for super-wide paving construction is summarized and formed.,Ensure construction requirements with standardized operation process。
Will not“Old”,Be a conscientious person in the cause of road products and services
“I would like to be a conscientious person in XCMG's road products and services”,This is what Yang Lei often talks about.。
Have a heart,More thinking、There is innovation,Practice“Big service”Idea。Day by day,Year after year,Yang Lei has developed the habit of actively observing the working conditions and the operator's preference for operation.,Summarize the different products,Actively feed back the first-line data to the R & D front end,Help product upgrade iteration。
He also spontaneously compiled a set of service operation instructions.,A curriculum series has been developed,More than 20 operators and more than 130 service personnel have been trained.,Jointly guard XCMG“Gold signboard”,Escort the road construction project。
Don't stop,Show“Chinese speed”
Do not stop at home,He also serves the overseas market.“Carry the handle”。
Since 2008, he has been engaged in overseas service work.,Yang Lei has served in Africa successively.、Central Asia and other regions,Accumulated more than 2000 days abroad。He deeply practiced it“Create value for customers”The Global Employee Code of Conduct,Cash in time for customers with practical actions、Efficient、Valuable Service Pledge,Received unanimous praise from overseas users。
Nigeria aid project,Customers purchased more than 20 sets of XCMG road digital intelligent construction cluster equipment,Service and maintenance are under great pressure.。Yang Lei stepped forward,Make a military order to the client:In three days,Ensure that all equipment is operating properly。
Three days,72 hours,Overcome language barriers and acclimatization,He worked day and night to adjust the equipment.,Fulfilled commitments to customers,It ensures the smooth operation of the equipment.。Thumbs up from local construction party in Nigeria,Sigh again and again:“Chinese speed”!
Be not afraid of hardship、Travel across mountains and rivers,For more than 20 years,Yang Lei has never stopped escorting road equipment.,The tool in his hands to condense his ideals and enthusiasm.,It conveys the warmth of whole-hearted service to thousands of customers.。
Yang Lei is the epitome of Xugong's service personnel.,Escort the equipment,Generations of Xugong workers stand on the plateau of Xugong.,Create value for customers,Climb towards Mount Everest!
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