“Caring for patrol inspection and worry-free commencement”Service Wanlihang
Grasp the golden period of construction,Construction is in full swing everywhere.。Liugong Excavator Business Succession“Enjoyment Club Customer Care Service”After the event,It's going fast again.“Caring for patrol inspection and worry-free commencement”Service Wanlihang Activity。
Covering the whole country and accompanying carefully
Whether it is the Gobi beyond the Great Wall、Loess Plateau,Or Bashan and Shushui、Lingnan hills and valleys,Where is the customer?,Where is the equipment?,Engineer Liu's service is within reach.。This service activity lasts for 60 days.,Covering 30 provinces and cities across the country、Autonomous regions,Joint 33 channels,More than 200 outlets,Visited more than 150 customers,Overhaul more than 1200 equipment,Escort the smooth progress of customer projects。
Comprehensive Service Helps Product Promotion
Fully switch the fourth national products in the market,And an electric excavator、After the increasing market share of wheeled excavators,The service team of Liugong has trained and studied the product performance and the problems that may arise in the use of customers.。This Service Wanlihang,The task of Liugong service team is not only to conduct a comprehensive health check of the equipment.、Legacy issues tracking,It is also combined with the actual situation of the site.,Provide customers with targeted professional guidance on matters needing attention in use and maintenance,Prolong the service life of equipment,Help customers create more value。At the same time,For the convenience of the customer,Liugong service team also introduced a variety of fast and flexible system repair methods for customers in detail.。
In addition,Liugong service team effectively combines service activities with product quality improvement.,Through in-depth communication with customers,Listen to the Voice of the Customer,Answer the puzzles raised by customers on the spot.,Make detailed records of customer feedback and suggestions.,And give timely feedback.,Enhance the customer experience,Help improve products。
Exclusive customization Effective empowerment
Excavators are flexible and changeable.,It has the characteristics of wider adaptability to working conditions.,Be called“The Pearl on the Crown of Construction Machinery”。In recent years,Liugong has launched many products for the market segments.,As big as ship digging、Pile driver,As small as a fertilizer applicator、Wood clamping machine, etc,Meet the needs of different customers。
For customers in market segment,Liugong service team purchases equipment according to actual working conditions and customers.、Specific needs for refitting, etc.,Provide customized solutions and supporting service plans for customers,Let segment market users buy at ease.,Feel at ease with it。
Remain true to our original aspiration,Be grateful to your colleagues,The line is coming.,The future is promising!Liugong excavator service always adheres to customer first,Innovation drives the future;Struggle is the foundation,The core value of cooperation to create value,Be anxious for the customer,Solve the worries of customers,Accompanied by ingenuity,The mission must be achieved。
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