In order to further strengthen the service advantages of Lingong mining products in Latin America,,Improve the professional level of dealer and key account service team,International Marketing Department of Mining Machinery from April 10 to April 17, 2024,An eight-day special training course on service skills for the international Latin American region of mining machinery was held at the Factory Innovation Training Center.。
Six distributors and end customer representatives from Chile in Latin America were invited to participate in the training.。The training covers the company culture、History of development、Policy publicity and implementation、Introduction and Experience of New Energy and Big Dig Products,And an engine、Automatic transmission、Axle theory and disassembly and assembly、Common troubleshooting and other aspects.。
To ensure maximum effectiveness of training,Weichai engineers were invited by the International Service Department of Mining Machinery、Allison Transmission Engineer,And Hand、Xihe Axle Engineer came to the scene to teach。Through the combination of theory and practice、The training is conducted by combining centralized teaching with technical exchange.,Let students learn product and service knowledge in depth.。At the same time,Equipped with an engine、Bridge and a series of professional training AIDS,Let the students study in theory at the same time.,Be able to practice disassembly and assembly in depth,Good training results have been achieved.。
New energy product training and driving experience
Trainees are conducting axle knowledge training.
Trainees are conducting engine disassembly and assembly training.
Trainees are conducting the training of gearbox disassembly and assembly.
Finally, it was tested,All the students have achieved excellent results.。At the graduation ceremony held at the end of the training,Vice President Wang Guochao presented to the students.《Certificate of completion》,He also congratulated the trainees on their successful completion of the training.,It is hoped that the students will take the knowledge they have learned.,Better protection in the marketLGMGPromotion of products in Latin America。
The trainees were awarded a certificate of completion.
Group photo
This training is the beginning of the large-scale overseas service team capability improvement of the International Service Department of Mining Machinery in 2024.。Later, the international mining machine will be divided into regions one after another.、Training courses for distributors and key customer service teams of direct sales will be held in different languages。Designed for continuous training,Strengthen the overall professional quality of overseas service personnel,Improve their service skills,Provide better service for end customers,ForLGMGProduct sales promotion escort,Finally, the first brand of overseas service will be established.,Achieve service success!
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