The mission must be achieved! Creating XCMG Service Brand with Technology and Ingenuity

The mission must be achieved! Creating XCMG Service Brand with Technology and Ingenuity

May 06, 2024

August 19, 2023

Summer in Saudi Arabia is like a furnace.

The heat scorched every inch of the land.

The newly born Saudi subsidiary of XCMG

Like a tough seed.

Germinate in the heat

Hu Ge,As a service engineer of the Saudi subsidiary of XCMG,It is trying to practice.“XCMG XCMG,Help you succeed”The mission must be achieved。

Hu Ge's job is to be responsible for the assembly and delivery of new equipment from XCMG to Hong Kong.。In recent years,Saudi Arabia's Infrastructure Construction Enters Golden Period,China's construction machinery products, represented by Xugong, are also coming to Saudi Arabia, a land once considered barren.,For it“Vision 2030”To provide assistance for the realization of。

Early morning,When the first rays of the sun hit the harbor,,Hu Ge's figure has appeared on the wharf full of all kinds of engineering equipment.。As the first link to deliver to local customers,Hu Ge's job is very important.。Crawler crane、Loader、Excavator、Mine card,Hu Ge is familiar with every type of XCMG equipment.,Unloading、Detect、Acceptance、Maintenance、Delivery,Hu Ge treats every job meticulously.,No potential danger can escape him.“An eye of fire”,Because he knows,Every delivery represents XCMG's commitment to customers.,There can't be any problems.。

In addition to the equipment delivery task,Hu Ge, as a professional company, is excellent.、Experienced service experts,In the face of urgent and dangerous problems,It is often the one who rushes to the front.。Hu Ge clearly remembers.,Sudden maintenance task of a local petrochemical engineering project:A 400-ton crawler crane suddenly stopped working in the process of hoisting.,The load was suspended in the air.。Hu Ge said nothing,Drive to the construction site,After patient and meticulous testing,It turned out that the vehicle was overloaded with current.,The fuse is blown.,Hu Ge quickly carried out the troubleshooting.,Solved the problem in less than 20 minutes。Although this is only a small problem.,But Hu Ge learned from a conversation with a local driver.,They are not very clear about the use and daily maintenance of vehicles.,Caused a lot of unnecessary trouble.,Sometimes it is even a potential safety hazard.。

This inspired Hu Ge.,At the time of delivery of the equipment,Can I provide technical training to the customer's drivers on the use of the equipment,To help make it more efficient.、Better use of XCMG products?His idea was immediately supported by the company.。From now on,Hu Ge became famous in the local driver circle.“Mr.Hu”,Demonstrate with practice、Personal operation to guide them in the use of equipment,And teach the daily maintenance and maintenance knowledge of the equipment.,It ensures that XCMG equipment is not only qualified at the time of delivery,And is alway well applied and maintain in that use process.

Through the unremitting efforts of Hu Ge and his team,The Saudi subsidiary of XCMG soon took root and blossomed in the local area.,It has become a reliable and excellent partner for Saudi construction machinery customers.。They have proven to all their customers through their actions.,“XCMG XCMG,Help you succeed”The promise is not an empty word.,It has been deeply rooted in the hearts of every Xu worker.,It is this persistence and effort.,Let the pace of XCMG's internationalization be more solid.。

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