“520”Meet“Xiaoman”，Xiao De Ying Man，Love at the right time，The 6th Customer Care Festival of XCMG Excavator Successfully Held in the Main Venue of Guangzhou，The activities of dealer branch venues in all regions of the country were held simultaneously.。With“Service China trip”Diversified forms of care such as launching ceremony，Differentiate for the customer、Humanized Value Concern。

Caring，It is technological innovation that makes customers successful.

“Xugong UniversityG”It has become the first choice of the fourth country in the industry、The Most Valuable Brand，Based on research and insight into application scenarios and customer needs，XCMG Accelerates Product Innovation Iteration and R & D Improvement，The main venue of the Customer Care Festival focused on introducing the new product solutions of XCMG excavators.。

As“High reliability model worker”、“Energy efficient pacesetter”，XE700GK、XE750GKHigh yield and high efficiency、Save energy and fuel、Stable and reliable，To provide better operation plan for high-end customers of mines。

New product solutions covering major medium and large excavators from 13 tons to 70 tons，Focus on the flexible investment of Zhongda Dig customers、Entrepreneurial needs，Excellent operating efficiency and fuel economy，The investment income is high。

At the same time，XCMG excavator through joint development and other forms，Deep ploughing and special excavation of market segments，Customized solutions for professional customers，Help customers upgrade intelligence、Green equipment。

At major venues across the country，XCMG excavator“Line up neatly”，Accepting customers to take a test drive“Review”，Multi-venue product delivery and strategic cooperation agreement signing ceremony。

Caring，It is the whole-hearted protection of service upgrade.

Twelfth session in the main venue“Service China trip”At the launch ceremony，Representatives of the six major service regions took the oath of war.，The oath of service engineers in venues all over the country is sonorous.，Flags are flying。More than 2000 R & D、Quality、Service Engineer，Will go to the front line of the market，Carry out service and care activities such as patrol inspection，Ensure efficient operation of customer equipment。

It is worth noting that，This time“Service China trip”Push out“Enjoy products”Value-added services，ThroughService guard treasure series products，Further reduce the life cycle cost of equipment，Improve production efficiency。As a digital management platform for construction，Upgraded“Master of mine management”It is also widely concerned by customers.。

The person in charge of a well-known earthwork engineering company in the Pearl River Delta introduced.，It is normal for XCMG equipment to work more than 10 hours a day.，Equipment attendance guarantee is particularly important.。The quality of XCMG excavator is very reliable.，Regularly organized equipment inspection，Don't let go of any detail.。Now I bought it again.“Yanbao Shoubao”，Extended equipment warranty，Cost savings，It's very warm.，It's easy to worry。

Out of praise for the service level of XCMG，Activity sites in many parts of the country，The customer representative personally presented the trophy to the gold medal service engineer.。

Caring，It is a two-way rush of dedication.

Guangdong main venue，XCMG excavator charges in the front line of flood fighting in Guangdong，Support for disaster relief equipment such as excavators“Hero”Customer representative，Award for Outstanding Contribution to Flood Relief。

This is Xugong“Take on the responsibility of dedication”The same frequency resonance between our values and our customers.，Outside the venue，Xu workers are active in earthquake relief.、Emergency rescue、Educational assistance、The scene of a series of social public welfare actions such as poverty alleviation and relief.，Do your best to convey love and strength.，Give back to society。

From Xugong“Caring”，Rooted in product technology innovation and service quality upgrading，The core is to take on dedication.。XCMG Excavator Will Continue to Be in the Name of Love，Customer-centric，Meet customer needs，Pursue customer satisfaction，Differentiating Customer Perception of Value，Join hands with customers to achieve success。