In order to meet customer needs,Consolidate the cooperative relationship with customers,Improve customer satisfaction,Lovol Heavy Industries and Weichai Power“Great value service·Have no worries in your life”As the theme of service Wanlihang activities.。
Activity content
01Preventive services
By anticipating possible future problems.,Carry out preventive examination、Training, etc,To ensure the normal operation of the equipment,Enhance the customer experience。
02TPMCustomer training
Lovol Heavy Industries Joins Hands with Weichai Power,Strong alliance,Go deep into the customer site,Inspect the equipment for the customer while,For customer construction environment,Conduct training on equipment conditions,Prolong the service life of equipment,Guarantee customers to dig gold efficiently。
At the same time,Lovol implements differentiated services,For different working conditions of customers、Provide customized service solutions for different industries;While meeting the market demand in the peak season,Expand service channels,Continuously strengthen the construction of service network,Improve service coverage and responsiveness,Build one that can stand up.、I can make it、A service team that can win。
This Service Wanlihang Activity,Lovol Heavy Industries Customer Service Center and visiting teams keep in mind the original mission,Resolutely implement the requirements of the activities,Listen to the voice of the customer during the visit,Think what the customer wants,Be anxious for the customer,Walk with the same heart with the customer,Let equipment create more value,Let services create greater value,Make customers more profitable!Make more money.!
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