In recent years，Major domestic construction machinery manufacturers have increased the pace of internationalization.。A new era、New situation，The service needs of overseas customers are also changing.，Prompt service、Supply of accessories、Extended warranty and other post-market businesses have become an important factor affecting customer choice.，This also makes it more difficult for dealers to provide on-site service and training.。

Shandong Lingong“The customer is satisfied”Be results-oriented，Focus on product and service capabilities，Combine training with service skills competition，Take skill competition as the starting point，Promote agent service personnel to improve fault maintenance skills and overall service capabilities。

Especially this year，After full communication with the agent，Give priority to skill practice、Theoretical knowledge training as a supplement，Focus training on common skills，Quickly improve the actual ability of service personnel。

At the same time，Service personnel share their service experience and solution skills on the spot.，From point to area，Speak from one's own experience，Analysis of theoretical principles with the help of cases，Impressed each other.。Kazakhstan service personnelMuhanHappy to say：“This is the real training we need.！”

The training competition is both competitive and interesting.，It shows that you are chasing each other、Good learning state and strong atmosphere of catching up and surpassing.。

Actively listen to the agent、Customer and market needs，Carefully do every detail.，Build a comprehensive service system，2024，Shandong Lingong will continue to serve global customers well！